Lowongan Kerja Jakarta Selatan Posisi Academic Coordinator di PT.POLY EDUCATION INDONESIA

Info Loker

Perusahaan	PT.POLY EDUCATION INDONESIA
Posisi	Academic Coordinator
Tempat	Jakarta Selatan
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Manajemen – Kejuruan (Pendidikan & Pelatihan)
Gaji Min	Rp. 5.575.000
Gaji Max	Rp. 6.575.000

Role Description

The Academic Coordinator (Progress Advisor) is a full-time, on-site position at the Pondok Indah campus. This role combines academic coordination and customer relationship management to ensure that every student receives a meaningful, results-driven, and enjoyable learning experience.
 The Academic Coordinator acts as a bridge between teachers, parents, and students, ensuring clear communication, accurate academic progress reporting, and strong retention through consistent follow-ups and engagement.
 Additionally, the role supports the promotion of POLY’s programs by contributing to student retention, re-enrollment, and course extension efforts.

Key Responsibilities

1. Academic Support and Progress Monitoring

• Monitor and record each student’s academic performance through tests, reports, and teacher feedback.

• Conduct data-based follow-ups to track learning progress and identify areas for improvement.

• Provide academic counseling to students and parents to help improve English performance.

• Support teachers by preparing classes, assisting during lessons, and ensuring academic readiness.

• Participate in classroom observations and communicate findings to the Academic Engagement Manager.

2. Parent and Student Communication

• Serve as the main point of contact between parents and the academic team.

• Communicate student progress, attendance, and class updates regularly and professionally

• Arrange and participate in Parent-Teacher Meetings (PTMs) and academic consultations.

• Handle inquiries, concerns, and feedback with empathy and solution-oriented communication.

• Build strong, trusting relationships with families to enhance satisfaction and retention.

3. Student Retention and Sales Support

• Promote course renewals and re-enrollments by presenting the value of continued study at POLY.

• Follow up on existing students and prospects to meet retention and sales targets.

• Collaborate with the Academic Director and Front Office to manage leads and course extensions.

• Communicate tuition updates, payment reminders, and support with discount or voucher coordination.

4. Administrative and Operational Coordination

• Maintain accurate student data, academic records, and system updates.

• Coordinate with finance and administrative teams for special payment arrangements.

• Prepare academic documents such as progress reports, teacher forms, and classroom readiness checks.

• Ensure academic procedures and standard operating policies are executed consistently.

Line of Supervision / Reporting

• Reports directly to the Academic Director.

• Collaborates closely with teachers, the front office, and the academic team for student retention and data accuracy

Qualifications

• Bachelor’s degree in Education, English, Communication, or related field preferred.

• Excellent communication and interpersonal skills with parents, teachers, and students.

• Organized, proactive, and able to multitask in a fast-paced environment.

• Strong customer service mindset and results-oriented approach.

• 5 years of experience in academic counseling, progress advising, or educational sales.

Working Environment

• Schedule:

  Monday–Thursday: 10:00–18:00 (1-hour break included)
  Saturday: 07:00–16:00 (1-hour break included)
  1 weekday off and Sundays off, unless otherwise required by the Academic Department.

• Collaborative and supportive academic environment.

• This is not a remote or hybrid role.

Compensation & Growth

• Position Type: Full-time

• Salary: Rp 5,500,000 per month

• Career Path: Opportunities for growth within the Academic Operations Department.

• Training: Comprehensive on-the-job training and coaching provided.

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