Lowongan Kerja Yogyakarta Posisi Customer Service Expert Indonesia di Teleperformance

Gambar Teleperformance Posisi Customer Service Expert Indonesia
  • Loker diposting 1 bulan yang lalu

Butuh cepat. lowongan pekerjaan dengan sistem kontrak/temporer untuk posisi Customer Service Expert Indonesia di tempat usaha Teleperformance untuk daerah Yogyakarta & DI Yogyakarta dan sekitarnya.

Pengalaman yang perusahaan kami inginkan adalah Layanan Konsumen – Call Center (Call Center & Layanan Konsumen) serta orang yang mampu mengemban pekerjaan dengan baik.

Perusahaan ini tidak memiliki kualifikasi yang spesifik terhadap pelamar sehingga kamu bisa mencoba melamar ke perusahaan ini dengan memberikan CV atau portofolio anda.

Gaji yang perusahaan tawarkan cukup kompetitif tergantung dari skill pekerja. Minimum upah yang kami berikan adalah Rp 2.000.000 - Rp 8.500.000.

Info Loker

Perusahaan -
Posisi
Tempat
Jenis Pekerjaan
Spesialisasi Dibutuhkan
Gaji Min Rp. 2.000.000
Gaji Max Rp. 8.500.000

Job Description:

We are seeking a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Responsibilities:

  • Manage incoming customer inquiries via call and by email live chat.

  • Identify and assess customers’ needs to achieve satisfaction.

  • Build sustainable relationships and trust with customer accounts through open and interactive communication.

  • Provide accurate, valid, and complete information by using the right methods/tools.

  • Handle customer complaints, provide appropriate solutions, and alternatives within the time limits; follow up to ensure resolution.

  • Keep records of customer interactions, process customer accounts, and file documents.

  • Follow communication procedures, guidelines, and policies.

Requirements:

  • Proven customer support experience, experience as a client service representative, or fresh graduated welcome to applied.

  • Experience in E-Commerce buyer/seller/creator services

  • Customer orientation and ability to adapt/respond to different types of characters.

  • Excellent communication and presentation skills in Bahasa Indonesia.

  • Ability to multi-task, prioritize, and manage time effectively.

  • D3 or equivalent; college degree preferred.

  • Proficient in Microsoft Office and CRM software (e.g., Salesforce).

  • Ability to work in a team environment.

Benefits: Competitive salary, fun office, career path, and diversity environment.

Alamat Lengkap

Provinsi DI Yogyakarta
Kota Yogyakarta
Alamat Jl. Kaliurang KM 5
Map Google Map

Keuntungan Kerja

  • Peluang pengembangan karir dan pertumbuhan.
  • Penghasilan yang stabil dan gaji rutin.
  • Lingkungan kerja yang kolaboratif dan tim yang solid.

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Intruksi Melamar Pekerjaan

  1. Buka link "Lamar Sekarang" di atas
  2. Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
  3. Jika sudah mendaftar kalian bisa langsung login
  4. Promosikan diri anda lewat form lamaran kerja yang tertara
  5. Selesai, silahkan tunggu.

Bagikan Loker ini

Deskripsi Perusahaan

Job Description:

We are seeking a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Responsibilities:

  • Manage incoming customer inquiries via call and by email live chat.

  • Identify and assess customers’ needs to achieve satisfaction.

  • Build sustainable relationships and trust with customer accounts through open and interactive communication.

  • Provide accurate, valid, and complete information by using the right methods/tools.

  • Handle customer complaints, provide appropriate solutions, and alternatives within the time limits; follow up to ensure resolution.

  • Keep records of customer interactions, process customer accounts, and file documents.

  • Follow communication procedures, guidelines, and policies.

Requirements:

  • Proven customer support experience, experience as a client service representative, or fresh graduated welcome to applied.

  • Experience in E-Commerce buyer/seller/creator services

  • Customer orientation and ability to adapt/respond to different types of characters.

  • Excellent communication and presentation skills in Bahasa Indonesia.

  • Ability to multi-task, prioritize, and manage time effectively.

  • D3 or equivalent; college degree preferred.

  • Proficient in Microsoft Office and CRM software (e.g., Salesforce).

  • Ability to work in a team environment.

Benefits: Competitive salary, fun office, career path, and diversity environment.

Info Perusahaan

  • Industri:
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