Lowongan Kerja Jakarta Raya Posisi Research & Insight- Business Intelligence di Shopee Internasional Indonesia

The Business Intelligence and Data Analytics team plays a critical role in conducting close-loop data-driven business iterations. As business intelligence specialists and data analysts, our scope of work is not limited to just performance monitoring and reporting, but also in proactively finding actionable insights to help drive high-impact business changes. Our end-to-end data solution reduces the gap between the business teams and technical teams, and achieves real ‘intelligence’ in the iteration cycle. Browse our Business Intelligence and Data Analytics team openings to see how you can make an impact with us.

Job Description:

• Conduct end to end in-depth research on Shopee and other services within Sea Group
• Analyze consumer behaviors, preferences, and pain points using both quantitative and qualitative data.
• Design and manage surveys and other research tools to capture market sentiment.
• Translate research findings into actionable insights for product, marketing, and leadership teams.
• Build compelling research reports, dashboards, and presentations for internal stakeholders.
• Communicate complex findings clearly and persuasively to both technical and non-technical audiences.

Requirements:

• Bachelor’s/Master’s degree with minimum 1 year of experience in market or user research (preferably in e-commerce/tech)
• Strong quantitative and analytical skills; proficient in Excel and statistical tools (SPSS or R)
• Familiar with SQL and research/survey platforms (e.g., Qualtrics, SurveyMonkey, Alchemer)
• Skilled in creating insight-driven presentations using PowerPoint
• Strong business acumen, critical thinking, and communication skills
• Curious, proactive, and able to identify emerging trends
• Effective in project management and stakeholder engagement
• Willing to travel occasionally