Lowongan Kerja Malang Posisi Training Officer di British American Tobacco Indonesia

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

Your key responsibilities will include:

• Deliver engaging and effective training sessions for operations teams, covering production, quality, engineering, warehouse, and logistics.
• Facilitate onboarding programs for new operational employees, refresher sessions, and compliance training to ensure operational excellence and audit readiness.
• Collaborate with SMEs to design, localize, and update training materials (SOPs, job aids, e-learning, simulations).
• Conduct Training Needs Analysis (TNA), develop structured learning paths, and coach line trainers to strengthen peer-to-peer learning.
• Support certification programs (e.g., skill matrix validation, competency checks, technical assessments).
• Track training completion and effectiveness using KPIs, post-training follow-ups, and on-the-floor evaluations.
• Ensure training records are audit-ready and aligned with company policies.
• Lead or participate in cross-functional projects on process improvement, digital learning, and capability development.

What are we looking for?

• Bachelor’s degree in Industrial Engineering, Mechanical Engineering, Electrical Engineering, or related major.
• Minimum 2 years’ experience in training delivery, facilitation, and instructional design, preferably in FMCG, manufacturing, or similar industries.
• Strong knowledge of training design methodologies (blended learning, micro learning, simulations, e-learning).
• Proven experience conducting Training Needs Analysis (TNA) and implementing learning interventions.
• Ability to measure training effectiveness and link outcomes to operational KPIs.
• Excellent communication, facilitation, and stakeholder management skills with the ability to influence across all levels.
• Strong organizational and project management skills; experience with digital learning tools is a plus.
• Proficiency in PowerApps, Power BI, and MS Office to track training completion, skill compliance, and generate insights for management.

WHY JOIN BAT?We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.