Lowongan Kerja Bunaken Posisi Operations Manager – Bunaken di bobobox

Job Responsibilities

The Operational Manager at Bobobox plays a pivotal role in ensuring the consistent, efficient, and high-quality execution of day-to-day operations across our cabin properties. This role is responsible for translating strategic goals into seamless operational practices, delivering exceptional guest experiences, and driving operational excellence through data-driven decisions, people leadership, and continuous improvement.

Requirements

• Bachelor’s degree from a top university preferably from Hospitality background
• Min. 3 years of experience in hotel operation role
• Min. 3 years of experience in managing multiple hotels as hotel manager or equivalent role
• Candidates must be willing to work at any of our branch locations across Indonesia. This may involve periodic transfers or relocations based on organizational needs.
• Fluent in English verbally and in writing
• Experienced with Property/Hotel Management System (PMS/HMS) and Point of Sales (POS) software.
• Experienced with Google Workspace (G Sheets, Slides, Docs, etc).
• Excellent Interpersonal Communication Skills
• Strong in organizing, planning, and relationship management.
• Fluent in numbers, analyzing data, and using analytics to make decisions.
• Results-driven with strong communication & interpersonal skills.
• Excellent Adaptability to Fast-paced Environment
• Familiar with Setting up and Maintaining KPIs
• Familiar with SOP and Policy development
• Product and Service Quality Improvements
• Focus on Operational Excellence and Quality Assurance
• Experienced in coaching & training delivery
• Willing to be placed in Bobocabin Bunaken Hills, Manado

• 🏄🏻‍♀️ 12 days Paid Leave

  We value that you get more time with your family and friends. Therefore, we comply to Indonesia law by providing 12 days paid leave.

• 🕐 Hybrid Working Model

  We value work-life balance, therefore for most roles we implemented a scheduled work from the office.

• 🏥 Social Security Benefit (BPJS)

  We care about your family at home. Bobobox is committed to ensuring that employees get what’s required by Indonesia law.

• 🕺 Regular social & team events

  From sport-focused (Bob’s League) to casual networking events (Munch and Mingle). We always have fun at the office!

• 🏥 Private Health Insurance

  Covers both in-patient and out-patient for employees. Applicable for certain positions.