Lowongan Kerja Kuta Posisi Operations Manager — Bike Rental Business di PT. FITNESS GROUP INVEST

Info Loker

Perusahaan	PT. FITNESS GROUP INVEST
Posisi	Operations Manager — Bike Rental Business
Tempat	Kuta
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Manajemen (Hospitaliti & Pariwisata)
Gaji Min	Rp. 7.075.000
Gaji Max	Rp. 10.075.000

Hello Motors is a fast-growing motorbike rental company located in Bali. We offer high-quality services to tourists and locals, with a fleet of new and well-maintained bikes and a commitment to excellent customer experience. Due to expansion, we are looking for an Operations Manager to take full ownership of the rental office and ensure smooth day-to-day operations.

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Who We’re Looking For

We’re seeking a responsible, independent, and experienced manager who can fully organize and oversee the work of the business. You will be expected to build and lead a team, establish efficient systems, and take control of all business processes — from customer relations and fleet management to staff supervision and reporting.

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Key Responsibilities

• Full management of the motorbike rental office (fleet of 60+ bikes)

• Hiring, training, and supervising staff (admins, delivery team, mechanics)

• Implementing and enforcing internal procedures: contracts, document verification, deposits

• Overseeing bookings and inventory via CRM system

• Coordinating maintenance and repair of bikes

• Handling customer service issues and resolving escalations

• Preparing daily reports and communicating with the business owner

• Ensuring all internal policies and local compliance are met

• Supporting potential launch of additional branches in the future

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Requirements

• Proven experience in operations management (preferably in rental, logistics, fleet, or tourism)

• Ability to work independently and establish efficient processes

• Strong leadership and team management skills

• Proficient in CRM systems and messaging apps

• Fluent in both English and Bahasa Indonesia (mandatory)

• Good knowledge of Bali and its local specifics (preferred)

• Experience in vehicle or motorbike rentals is a plus, but not mandatory

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What We Offer

• Full-time, permanent position

• Salary: starting from IDR 7,000,000 net/month + performance bonuses (KPI)

• Growth-oriented company with an open and dynamic work environment

• Opportunity to bring your ideas to life and have a real impact on operations

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