Lowongan Kerja Bandung Posisi It Operations Specialist di TSP The Software Practice

We are looking for an IT Operations Specialist who will be a key contributor to our IT and security outcomes, alongside improving employee experiences within the Company.  

Responsibilities

• Troubleshooting and resolving TSP staff’s IT challenges (hardware – laptops; software – access to VPN, access to different internal websites etc).

• Monitor and maintain the security of our data, networks, VPN and IT hardware.

• Assist in set up of new PCs and install and manage software on PCs (local and remote).

• Identifying opportunities for improvement and implementing strategic solutions in a reasonable timeframe. This will involve liaising with third party vendors and IT service providers.

• Maintenance of system licenses, warranties and any other support agreements. 

• Development and maintenance of IT documentation including Asset management and tracking, BCP plans.

• Organise and implement training for TSP Staff during onboarding (general security best practices, how-tos for usage of software/hardware). 

• Strong ability to adapt to a rapidly growing business environment (we expect to double in size in the next 12 months).

Requirements 

• A diploma or undergraduate degree in ICT, computer science or related fields.

• Previous experience in managing IT infrastructure in medium sized companies (100-500 people strong). If you’ve helped set up IT infra from scratch for startups, please highlight in your application. 

• Meticulous attention to detail. 

• Ability to work independently and importantly, move projects to completion. 

• Familiarity with modern development processes and tools (we’re primarily a software development shop – and familiarity with tools we use is a definite plus).

• The role is based in Bandung, Indonesia and on-site presence is required.

The following aren’t requirements but would definitely be considered advantageous:

• Familiarity with Active Directory, Windows Desktop Administration, Networking. 

• Familiarity with Microsoft 365 – editing access rights policies and implementing controls.

• IT security certifications (or experience in IT Sec Ops space) is a plus. 

We seek your understanding that only shortlisted candidates will be notified.