Lowongan Kerja Jakarta Selatan Posisi Client Retention Officer di PT BCI CENTRAL INDONESIA

Info Loker

Perusahaan	PT BCI CENTRAL INDONESIA
Posisi	Client Retention Officer
Tempat	Jakarta Selatan
Tingkatan Kerja	Pegawai (non-manajemen & non-supervisor)
Kualifikasi	Sarjana (S1)
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Penjualan - Korporasi, Penjualan / Pemasaran
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

The Role

BCI Central is looking for an experienced and dynamic Client Retention Officer to help us retain our core customer base. You will deal directly with our customer to find out what issues they are facing, how we may improve our products or services, and generate revenue through customer retention.

This job requires a self-motivated individual with strong traction & renewal chasing skills.

Responsibilities

• Achieve key performance indicator and renewal sales targets, as well as upselling.
• Manage and maintain profitable business relationships with all existing local small to mid size accounts and maintain high degree of customer satisfaction. 
• Deliver tailored product training on our online services – by telephone and in the field.
• Ensure our clients’ are supported to achieve their ROI from our services.
• Maintain excellent knowledge of BCI CRM and Lead Manager system.

Requirements

• 3+ years experience in account management & account handling, building client relationship, business development or servicing.
• Positive Attitude and Passionate to learn about new challenge.
• Ability to remain calm and professional in stressful situations.
• Advanced communication and interpersonal skills.
• Client management and customer service/renewal skills.
• Young and energetic, self motivated and has the drive to succeed.
• Knowledgeable about Construction Industry – advantage
• Ideally able to start work in short notice.

BCI Central values personal integrity, social and environmental responsibility as well as transparency, quality, and efficiency. Suitable candidates will share these values.

ONLY SHORTLISTED CANDIDATE WILL BE NOTIFIED

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Konstruksi/Bangunan/Teknik
• Ukuran Perusahaan: 51 - 200 pekerja
• Waktu Proses Lamaran: 7 hari
• Tunjangan dan Lain-lain: Tip, Asuransi kesehatan, Olahraga (contoh: pusat kebugaran), Parkir, Penglihatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja), Annual Leave, Birthday Leave, Charity Day Leave, BPJS Kesehatan & BPJamsostek