LokerCepat.id

Cari Lowongan Kerja

Lowongan Kerja Jakarta Raya Posisi Mail-in Service Specialist & Technical Support di PT. Elabram Systems

Gambar PT. Elabram Systems Posisi Mail-in Service specialist & Technical Support (Mandarin Speaker)
  • Loker diposting 11 jam yang lalu

Perusahaan kami telah merilis lapangan pekerjaan dengan sistem kontrak untuk posisi Mail-in Service specialist & Technical Support (Mandarin Speaker) di kantor PT. Elabram Systems untuk kota/kab Jakarta Raya atau sekitarnya.

Pengalaman yang perusaahan inginkan ialah Layanan Konsumen – Call Center (Call Center & Layanan Konsumen) serta orang yang jujur, amanah, disiplin, dan bertanggung jawab.

PT ini tidak memiliki persyaratan minimal pendidikan/sertifikasi yang khusus terhadap pelamar sehingga kamu bisa mencoba melamar ke perusahaan ini dengan memberikan CV atau portofolio anda.

Gaji yang perusahaan kami tawarkan cukup kompetitif tergantung dari skill karyawan. Minimum upah yang kami berikan adalah Rp 14.000.000 - Rp 20.000.000.

Info Loker

Perusahaan PT. Elabram Systems
Posisi Mail-in Service Specialist & Technical Support
Tempat Jakarta Raya
Jenis Pekerjaan Kontrak
Spesialisasi Dibutuhkan Layanan Konsumen – Call Center (Call Center & Layanan Konsumen)
Gaji Min Rp. 14.075.000
Gaji Max Rp. 20.075.000

Job Description

  1. Manage the end-to-end process of Mail-In Service operations, including the receiving order process and tracking orders to ensure timely repairs and in-time delivery.
  2. Communicate effectively with all stakeholders (logistics supplier, service supplier, and all the internal support team) regarding service process, policy update, and repair statuses.
  3. Monitor inventory for spare parts and escalate shortages as needed.
  4. Service Experience Monitoring: Regularly collect experience-related KPI data, prepare data reports, organize meetings and issue backtracking to analyze the causes of abnormal service cases, develop improvement measures.
  5. Complaint Handling: Follow up the handling process of critical complaints and output summary materials.
  6. Technical Support: Responsible for the new products service preparation, technical issues handling, providing the support to service centers, incident and crisis management.
  7. Meeting Operation: Organize various operation meetings and output meeting minutes.

Requirement

  1. Bachelor degree or above, proficient in Microsoft Office suite (PPT and Excel)
  2. Familiarity with electronic devices and repair processes, working experience as operations specialist in electronics industry or service industry is preferred
  3. Experience as aftersales service specialist/tech support in the gadget industry (smartphone/PC/tablet/Wearables/Audio)
  4. Strong communication skills and teamwork skills, good at coordinating all parties to achieve common business goals
  5. Goal-oriented working attitude, Sensitive to data, Strong in logical thinking and data analysis ability
  6. Customer-focused attitude
  7. Fluent in English and  Mandarin is a MUST

Alamat Lengkap

Provinsi DKI Jakarta
Kota Jakarta Raya
Alamat Jl. Jenderal Sudirman Kav. 52-53
Map Google Map

Keuntungan Kerja

  • Peluang untuk membangun pengalaman kerja.
  • Hubungan sosial dan jaringan profesional yang berkembang.
  • Akses ke sumber daya dan fasilitas perusahaan.

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Lamar Sekarang Laporkan

Intruksi Melamar Pekerjaan

  1. Buka link "Lamar Sekarang" di atas
  2. Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
  3. Jika sudah mendaftar kalian bisa langsung login
  4. Promosikan diri anda lewat form lamaran kerja yang tertara
  5. Selesai, silahkan tunggu.

Bagikan Loker ini

Deskripsi Perusahaan

Whether you’re searching for your dream job, a fresh graduate looking for your first job, or an employer finding the perfect talent that fits your organization, You can always count on us. At Elabram Group, we’ve been assisting job seekers and employers for more than 20 years. So if you’re looking to enhance your career to the next level, visit us at https://elabram.com/

Elabram was incorporated in 199. We aim to become the best HR Solutions Provider in the Asia Pacific by providing innovative HR Solutions and Axdif. Elabram builds clients’ networks from prominent technology companies and experts from diverse professional backgrounds. We have successfully placed more than 83,00 talents and served more than 118 clients worldwide in various industries. Elabram Group is constantly expanding its business. We operate across Malaysia, Indonesia, Thailand, Philippines, and Singapore.

Our services:

  • Executive Search

  • Recruitment

  • HR Outsourcing

  • Payroll services

  • Expatriate services

  • HR consulting

  • HR Restructuring

  • Remote worker services

As the best HR Solution company, Elabram Group proudly achieved several awards last year from HRM Asia

Readers Choice Awards 2021

  • Gold Award For Best Recruitment Firm – Engineering/IT Position

  • Silver Award For Best Recruitment – Outsourcing Solution

  • Silver Award For Best Recruitment Firm – Client Experience

  • Silver Award For Best HR Tech – Outsourcing Solution

Info Perusahaan

  • Industri: Manajemen/Konsulting HR
  • No. Registrasi: 1284499-X
  • Ukuran Perusahaan: 51 - 200 pekerja
  • Waktu Proses Lamaran: 22 hari
Loker ini cocok untuk anda yang tinggal di provinsi: DKI Jakarta

Tag Pengelompokan Loker Ini:

Rekomendasi Loker di Jakarta Raya

Gambar PT Jobstreet Indonesia Posisi Account Receivable Staff (1 Year Fixed-Term)

PT Jobstreet Indonesia

5 jam yang lalu
  • Gaji: Rp. 2.000.000 - 8.500.000
  • Posisi: Account Receivable Staff
  • Kota: DKI Jakarta, Jakarta Raya
Gambar REKA SOLUSI ARTHAMEDIA Posisi Security

REKA SOLUSI ARTHAMEDIA

6 jam yang lalu
  • Gaji: Rp. 4.075.000 - 5.075.000
  • Posisi: Security
  • Kota: DKI Jakarta, Jakarta Raya
Gambar PT Jobstreet Indonesia Posisi Finance Operations (1 Year Fixed-Term)

PT Jobstreet Indonesia

7 jam yang lalu
  • Gaji: Rp. 2.000.000 - 8.500.000
  • Posisi: Finance Operations
  • Kota: DKI Jakarta, Jakarta Raya
Gambar REKA SOLUSI ARTHAMEDIA Posisi COST CONTROL

REKA SOLUSI ARTHAMEDIA

7 jam yang lalu
  • Gaji: Rp. 5.075.000 - 7.075.000
  • Posisi: Cost Control
  • Kota: DKI Jakarta, Jakarta Raya
Gambar PT ASIA TIMUR ASSETS INDONESIA Posisi Business Development Manager

PT ASIA TIMUR ASSETS INDONESIA

8 jam yang lalu
  • Gaji: Rp. 2.000.000 - 8.500.000
  • Posisi: Business Development Manager
  • Kota: DKI Jakarta, Jakarta Raya
Gambar Indonesia Equipment Centre Posisi Spare Parts Sales Manager

Indonesia Equipment Centre

10 jam yang lalu
  • Gaji: Rp. 20.075.000 - 25.075.000
  • Posisi: Spare Parts Sales Manager
  • Kota: Jakarta Raya, Pulo Gadung
Gambar CV Pesona Musi Posisi CHEF / SOUS CHEF

CV Pesona Musi

11 jam yang lalu
  • Gaji: Rp. 7.075.000 - 10.075.000
  • Posisi: Chef / Sous Chef
  • Kota: DKI Jakarta, Jakarta Raya
Gambar CV Pesona Musi Posisi MANAGER RESTAURANT / ASSISTANT MANAGER RESTAURANT

CV Pesona Musi

13 jam yang lalu
  • Gaji: Rp. 7.075.000 - 10.075.000
  • Posisi: Manager Restaurant / Assistant Manager Restaurant
  • Kota: DKI Jakarta, Jakarta Raya