Lowongan Kerja Jakarta Raya Posisi Guest Relations Agent di Hotel Indonesia Kempinski Jakarta
- Loker diposting 1 hari yang lalu
Butuh cepat. loker dengan sistem full time, kontrak untuk posisi Guest Relations Agent di kantor Hotel Indonesia Kempinski Jakarta untuk kota/kab Jakarta Raya dan sekitarnya.
Kemampuan yang PT kami inginkan ialah Layanan Kantor Depan & Tamu (Hospitaliti & Pariwisata) serta orang yang mampu mengemban pekerjaan dengan baik.
Perusahaan kami tidak memiliki kualifikasi yang spesifik terhadap pelamar pekerjaan sehingga anda dapat mencoba melamar ke perusahaan ini dengan memberikan CV atau portofolio anda.
Upah yang perusahaan kami tawarkan cukup kompetitif tergantung dari skill pekerja. Minimal upah yang kami tawarkan adalah Rp 2.000.000 - Rp 8.500.000.
Info Loker
Perusahaan | Hotel Indonesia Kempinski Jakarta |
Posisi | Guest Relations Agent |
Tempat | Jakarta Raya |
Jenis Pekerjaan | Full time, Kontrak |
Spesialisasi Dibutuhkan | Layanan Kantor Depan & Tamu (Hospitaliti & Pariwisata) |
Gaji Min | Rp. 2.000.000 |
Gaji Max | Rp. 8.500.000 |
- Carry out all administrative duties in co-operation with Guest Relations Manager.
- Daily checks on the VIP lists and ordering of corresponding activities.
- Be responsible for VIP Policy and ensure it is implemented fully.
- Liaise with all departments check all guest requirements and ensure that these are executed on day of arrivals.
- Pre check all guest requirements three days prior to arrival and again the day before.
- Pre check all VIP arrival rooms and ensure that all rooms are clean and ready upon check in.
- Greet arrivals and escort all Guests to the rooms or suites.
- Ensure that all guest comments and complaints are attended to and that all complaint reporting is carried out and recorded.
- Be fully conversant with all hotel activities and promotions.
- Attend to daily guest requirements and enquires and help guide them with all necessary arrangements.
- Prepare all VIP amenities forms and distribute accordingly.
- Update guest profiles and check the existing one.
- Maintain tidiness in the building and clothing in the department.
- Support the Guest Relations Manager in task such as appointment, employee training assessment of performance, induction training, and consultation, if necessary, dismissals, in order to guarantee appropriate occupation of posts and productivity.
- Represent the Guest Relations Manager at meetings.
- Ensure good co operation and regular exchange of information with all departments, such as the Front Office Manager.
- Joint responsibilities for maintaining standards, revise these regularly and guarantee that these are upheld by targeted training.
- Hold regular meetings within the department (performance review, information, proposals for improvement)
Alamat Lengkap
Provinsi | DKI Jakarta |
Kota | Jakarta Raya |
Map | Google Map |
Keuntungan Kerja
- Peluang untuk membangun pengalaman kerja.
- Hubungan sosial dan jaringan profesional yang berkembang.
- Akses ke sumber daya dan fasilitas perusahaan.
Lamar kerja
Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.
Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.
Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.
Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.
Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.
Semoga sukses mendapat pekerjaan yang diinginkan.
Intruksi Melamar Pekerjaan
- Buka link "Lamar Sekarang" di atas
- Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
- Jika sudah mendaftar kalian bisa langsung login
- Promosikan diri anda lewat form lamaran kerja yang tertara
- Selesai, silahkan tunggu.
Deskripsi Perusahaan
Hotel Indonesia Kempinski Jakarta represents both, a celebration of the past and the future. By building the Hotel Indonesia, President Soekarno, the first President of an independent Indonesia, placed Jakarta on an international map of leading hotels. Since the 1960’s, the Hotel Indonesia has been an iconic center of the nation. After complete remodeling to Hotel Indonesia Kempinski Jakarta, it will again take its center stage in the cosmopolitan city. The hotel’s interior design is inspired by contemporary Indonesian art and style, boasting 289 spacious rooms and suites in two adjacent buildings, including a lavish 412 sqm Presidential Suite with its private spa. An extensive convention area includes the spectacular 3,00 sqm Kempinski Grand Ballroom and 1,00 sqm Bali Room, perfect for memorable weddings which have become legendary in Jakarta. Located in Jakarta’s city center, Hotel Indonesia Kempinski Jakarta is the ideal place for business, shopping and extravagance.HistoryIn 1897, the Hotelbetriebs-Aktiengesellschaft Hotel management company was established in Berlin, marking the historical beginning of Kempinski Hotels as we know it today. At the turn of the century, the first grand hotels were built in Germany’s largest cities and several of these belonged to the Hotelbetriebs-Aktiengesellschaft when it was founded.
At about the same time, M. Kempinski & Co. was founded by Berthold Kempinski in Berlin and developed in parallel, finally being acquired by the Hotelbetriebs-Aktiengesellschaft in 1953.
Berthold Kempinski was born on October 10, 1843, in Raschkow in Posen (formerly a province of Prussia, but now known as Poland). He was one of two sons. In 1862, his brother, Moritz, opened a specialist wine shop in Breslau, also in Posen, called M. Kempinski & Co, which Berthold joined two years later. They worked hard at their enterprise together and ten years later, in 1872, Berthold and his wife, Helene, moved to Berlin and opened a wine shop under the same name, which they soon expanded into a restaurant with rooms. Berthold was ambitious and, seeing his new venture was proving successful, wanted to expand even further. He searched for a suitable location and, in 1889, he opened a restaurant in the Leipziger Strasse with several dining rooms, the biggest restaurant in Berlin at this time.
As Berthold and Helene Kempinski had no sons, their daughter Frieda’s husband, Richard Unger, entered the small company M. Kempinski & Co.. Richard proved to be astute and was largely responsible for the company’s continued success. Noticing his son-in-law was capable of managing the company without him, Berthold retired and the company became Richard’s, even though the name was retained. Berthold Kempinski died on March 14, 1910, and was therefore spared from the events to follow.
Until the First World War Richard, who now owned the company, had managed to build an enormous real estate complex revolving around his gastronomical business. During the First World War, the business ran smoothly and after the war, Richard even managed to buy his own production-centres. Then, as the Kurfürstendamm street began to enjoy more popularity, Richard bought and managed a restaurant at Ku’damm 27 (the address where to this date, the Kempinski Hotel Bristol proudly stands).
In 1928, M. Kempinski & Co. also took over the management of the ‘Haus Vaterland’ on Potsdamer Square and introduced a sensational new concept – entertainment gastronomy – the likes of which Berlin had not seen before.
After success, however, came sadness. In 1938, Richard Unger and his family emigrated to the United States of America to escape the war. Unfortunately, the Restaurant at Kurfürstendamm 27 was destroyed in a fire shortly before the war ended and all his other properties were destroyed by bombings.
However, the Kempinski name was destined to survive and, after the war ended, Dr. Friedrich W. Unger, Berthold’s grandson and Richard Unger’s son, returned to Germany. In 1951 he started to build a hotel directly on the site of the destroyed restaurant at Kurfürstendamm 27. One year later the Kempinski Hotel opened and became the most modern and popular Grand Hotel of its time. It was the first five star hotel in Berlin and became renowned for its innovations – for example, building an indoor swimming pool.
In 1953 Dr. Friedrich W. Unger sold his share of the business to the Hotelbetriebs-Aktiengesellschaft, established in 1897, which already ran hotels called the Bristol and the Kaiserhof. The name Bristol was taken over and used by the hotel at Ku’damm 27, which is how the hotel which is known today as the Kempinski Hotel Bristol acquired its name. With the acquisition of the Kempinski Hotel Bristol, the Hotelbetriebs-Aktiengesellschaft gained ground in the post-war international hotel business. All rights to the name Kempinski were finally acquired by the Hotelbetriebs-Aktiengesellschaft at the end of the 1960s so that, in 1970, the company could change its name to Kempinski Hotelbetriebs-Aktiengesellschaft. In 1977 the company was finally changed to Kempinski Aktiengesellschaft (AG).
Over the years, the company took over other famous landmarks all over Germany. In 1957 the Atlantic Hotel in Hamburg, also know as the ‘white castle’ situated on the outer Alster Lake, and in 1970 50% of the stakes in the Hotel Vier Jahreszeiten in Munich, which established a long-standing partnership with Lufthansa, who was also a shareholder of the property. In 1979 the Hotel Gravenbruch near Frankfurt joined the group.
In 1985 Lufthansa bought shares in Kempinski AG, enabling the traditional German Hotel group to operate hotels abroad. For this purpose, Kempinski Hotels S.A. was formed in Geneva, Switzerland, by Kempinski AG, Lufthansa AG and Rolaco S.A. In 1993, Kempinski AG acquired 100% of the shares in Kempinski Hotels S.A.
The majority of shares in Kempinski AG is now indirectly owned by the Crown Property Bureau of Thailand. The stability afforded by the Crown Property Bureau’s commitment to Kempinski’s strategy of expansion has allowed the Company to diversify its portfolio by gaining international properties while concentrating its efforts on hotel management expertise. The Company retains one owned property – the Hotel Vier Jahreszeiten Kempinski Munich and two leases – Hotel Adlon Kempinski Berlin and Kempinski Grand Hotel des Bains St Moritz.
Kempinski’s goal was and still is to make the Kempinski brand synonymous with individualistic luxury in hospitality. The Company aims to achieve this through assembling the world’s finest collection of individual, five star luxury properties, where each one is either the market leader or the destination’s most unique property, while maintaining a geographically balanced portfolio of city and resort destinations and continuing to offer guests distinctive and unique services.
Today Kempinski’s prestigious portfolio comprises over 53 luxurious properties in Europe, the Middle East & Africa and Asia. Well known and established names such as the Hotel Adlon Kempinski in Berlin, the Çirağan Palace Kempinski in Istanbul, the Emirates Palace in Abu Dhabi and the Kempinski Grand Hotel des Bains in St. Moritz are part of the international growing group. Each hotel and resort offers distinctive services combined with a luxurious style that reflects the individuality of the property and its location.
“Revival of a Landmark”
Hotel Indonesia has been a well known hotel since the 1960’s and is a landmark in Jakarta, Indonesia. It is the first five star hotel in Jakarta and because of its history has been declared as national heritage by the local government. After complete remodeling, the hotel will be reborn in its natural beauty and continue its legacy under Kempinski management.
More than one Century of Tradition, Style and Exclusivity
Kempinski Hotels is Europe’s oldest and most established luxury hotel collection, founded in 1897. Since then, Kempinski hotels have hosted international celebrities, witnessed meetings between the world’s leaders and been a part of creating history around the globe.
While the Group’s roots are in Germany, its portfolio is now spread throughout Europe, Middle East, Africa and Asia with properties in locations such as Abu Dhabi, Beijing, Berlin, Budapest, the Dead Sea, Istanbul and St Moritz. Rich in tradition, it comprises a fine collection of sumptuous hotels and resorts, from the truly historic to the breathtakingly avant-garde.
Exceptional Resorts
While maintaining a leading position in the business travel market, endorsed by renowned properties in many of the world’s key cities, Kempinski has entered the global resort market in response to growing consumer demand. The Group currently comprises many dedicated resorts, each of which offer an exceptional range of leisure facilities, luxury spa and a breathtaking location:
- Kempinski Hotel Grand Arena Bansko, Bulgaria
- Kempinski Hotel Giardino di Costanza Sicily, Italy
- Kempinski Hotel San Lawrenz Gozo-Malta
- Kempinski Hotel Bahía Estepona Costa del Sol, Spain
- Kempinski Grand Hotel des Bains St Moritz, Switzerland
- Le Mirador Kempinski Lake Geneva, Switzerland
- Kempinski Hotel The Dome Belek, Turkey
- Kempinski Hotel Barbaros Bay Bodrum, Turkey
- Commune by the Great Wall Kempinski Beijing
- Kempinski Hotel Sanya Hainan Island China
- Kempinski Hotel Ajman United Arab Emirates
- Kempinski Hotel Ishtar Dead Sea Jordan
- Zamani Zanzibar Kempinski Tanzania
- The Leela Kempinski Kovalam Beach Kerala, India
Personal service
The name ‘concierge’ is extremely important for Kempinski, and for our guests, as it is the Concierge who responds to our personal needs, providing any requested service at any time. While other hotel groups have downgraded this service, Kempinski Hotels has revitalized the philosophy, ensuring our Concierge Teams remain highly respected, by providing the ultimate in personal recognition; not only meeting but exceed the expectations of our guests.
To reflect their importance, a range of programmes have been developed in honour of the Concierge: Business Concierge, Kempinski’s revolutionary corporate account recognition programme offers clients special discounts and privileges.
To enhance and support Business Concierge, Kempinski developed a dedicated central database called KARIS (Key Accounts Rates & Information System). KARIS tracks and monitors corporate account production and facilitates instant rate offers and contracts. KARIS is unique to Kempinski and enables all sales staff to instantly access rates and cross-sell.
Available throughout the year and on a seasonal basis (e.g. Summer and Winter Interludes), Leisure Concierge is a collection of promotions designed to meet the needs of discerning leisure travellers. Packages are available in all room categories, from standard rooms to suites and include a destination pack personally compiled by the hotel Concierge.
Private Concierge is Kempinski’s first guest recognition programme, offering invited members enhanced personal recognition and a series of ground breaking benefits, many of which are available whether or not the member is resident in the hotel.
Meetings Concierge was launched in May 2001 and promises to respond to all inquiries within 24 hours. The new programme provides flexible and comprehensive services for groups of 10 participants or more as well as an A La Carte facility which enables tailor-made events. Costs vary by hotel but Daily Delegate Rates start from 45 Euros per person while overnight accommodation starts from 75 Euros per person (a full list is available on request).
Over the years, Kempinski Hotels has developed into an innovative and highly respected collection of luxury properties, renowned for meeting and exceeding the demands of discerning international travellers. Each offers superior standards of service combined with a style that reflects the individuality of the hotel and its location.
Info Perusahaan
- Industri: Hotel/Pariwisata