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Lowongan Kerja Jakarta Utara Posisi After Sales Costumer Service Leader di PT Acmefog Pertumbuhan Komersil

Gambar PT Acmefog Pertumbuhan Komersil Posisi After Sales Costumer Service Leader

Loker diposting 3 hari yang lalu

Butuh cepat. loker dengan sistem full time untuk posisi After Sales Costumer Service Leader di tempat usaha PT Acmefog Pertumbuhan Komersil untuk kota/kab Jakarta Utara & Jakarta Raya dan sekitarnya.

Skill yang PT kami butuhkan ialah Layanan Konsumen – Call Center (Call Center & Layanan Konsumen) serta orang yang jujur, amanah, disiplin, dan bertanggung jawab.

Perusahaan kami tidak memiliki kualifikasi yang tersendiri terhadap pelamar pekerjaan sehingga kamu bisa mencoba melamar ke perusahaan ini dengan memberikan CV atau portofolio anda.

Upah yang perusahaan ini tawarkan cukup kompetitif tergantung dari pengalaman karyawan. Minimal upah yang kami tawarkan adalah Rp 6.100.000 - Rp 8.100.000.

Info Loker

Perusahaan	PT Acmefog Pertumbuhan Komersil
Posisi	After Sales Costumer Service Leader
Tempat	Jakarta Utara
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Konsumen – Call Center (Call Center & Layanan Konsumen)
Gaji Min	Rp. 6.075.000
Gaji Max	Rp. 8.075.000

Position Overview:
We are seeking a dedicated After-Sales Customer Service Representative with expertise in vape products and a strong background in customer service. This role involves handling post-sale inquiries, troubleshooting issues, and ensuring customer satisfaction while maintaining a deep understanding of vape products and industry regulations.

Key Responsibilities:

Customer Support: Handle inquiries from customers regarding product usage, warranties, replacements, and other post-sale concerns.
Issue Resolution: Troubleshoot product issues and provide solutions, including repairs, replacements, or refunds, in line with company policies.
Product Knowledge: Maintain a comprehensive understanding of vape products, including functionality, safety, and maintenance, to provide accurate information to customers.
Complaint Management: Address and resolve customer complaints promptly and professionally to ensure a positive customer experience.
Documentation: Log customer interactions, issues, and resolutions in the customer service database for future reference.
Follow-Up: Ensure all customer inquiries and complaints are resolved to satisfaction and follow up when necessary.
Feedback Collection: Gather and report customer feedback to help improve products and services.
Compliance: Ensure adherence to industry regulations, including age restrictions and safety standards.

Requirements:

Experience: Minimum 2 years of customer service experience, preferably in the vape, electronics, or retail industry.
Product Knowledge: Solid understanding of vape devices, e-liquids, and related accessories, including troubleshooting common issues.
Communication Skills: Excellent verbal and written communication skills in English (additional language skills are a plus).
Problem-Solving: Strong analytical and problem-solving skills to handle a wide range of customer concerns effectively.
Interpersonal Skills: Ability to build rapport with customers and remain patient under pressure.
Tech Savvy: Proficient in using customer service software, CRM tools, and other communication platforms.
Adaptability: Willing to work in PIK Area, North Jakarta
Regulatory Awareness: Familiarity with vape industry regulations and safety protocols is highly desirable.

Preferred Qualifications:

Previous experience in the vape industry or a related field.
Certification or training in customer service excellence.
Basic technical knowledge of vape device assembly and repair.

What We Offer:

Competitive salary and benefits package.
Opportunities for professional growth and development.
A supportive team environment focused on customer satisfaction.

Join us and be a part of a growing team that values expertise, professionalism, and customer care!

Alamat Lengkap

Provinsi	DKI Jakarta
Kota	Jakarta Utara
Map	Google Map

Keuntungan Kerja

Mendapat pengalaman kerja
Bonus jika lembur
Diajari terlebih dahulu

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Lamar Sekarang Laporkan

Intruksi Melamar Pekerjaan

Buka link "Lamar Sekarang" di atas
Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
Jika sudah mendaftar kalian bisa langsung login
Promosikan diri anda lewat form lamaran kerja yang tertara
Selesai, silahkan tunggu.

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Deskripsi Perusahaan

THE SUPERVAPEPLATFORMVOOPOO Super Vape Platform is a technology integration system covering Pod, Mod Pod, and Mod. It is easy to get started, with rich flavor experience and powerful output. Whether you are playing with big cloud or flavor experience, this is all right for you.

Info Perusahaan

Industri: Umum & Grosir
Ukuran Perusahaan: 201 - 500 pekerja
Waktu Proses Lamaran: 17 hari
Tunjangan dan Lain-lain: Penglihatan, Waktu regular, Senin - Jumat, Kasual (contoh: Kaos)