Lowongan Kerja Jakarta Raya Posisi Account Manager – Liven Indonesia di Liven

Liven is a leading global data, technology, and customer experience provider for the hospitality industry. From humble beginnings, we have grown to serve over 6,000 venues and millions of diners across Australia, the USA, and Southeast Asia, processing over 120 million transactions worth more than $3 billion (AUD) annually.

Our platform is designed to help hospitality businesses save more and work smarter by integrating all operational aspects-from ordering to back-of-house operations to payments. Our passion for hospitality drives us to continually innovate and enhance the industry with AI-enriched data insights and automated process management.

Key Milestones:

• Expansion: Acquired OrderUp, Abacus, Zeemart, Copper and Nomnie forming Asia Pacific’s largest end-to-end group in hospitality technology.
• Global Reach: Headquartered across major cities including Melbourne, Brisbane, Sydney, Singapore, Bali, Jakarta, New York, and India.

Join us in revolutionising hospitality with best-in-class software, services, and hardware to maximize profitability and operational efficiency.

Here’s a quick glimpse of Liven:

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• You can Visit Blog
• Acquisition News

About the role

Join Liven Indonesia as an Account Manager and be at the forefront of transforming the F&B industry with cutting-edge technology solutions. Based in our prestigious ePlaza office, you’ll drive sales and manage top-tier clients across Jakarta and BSD City, including renowned establishments in shopping malls and enterprise-level businesses.

This role is ideal for ambitious sales professionals passionate about technology and the F&B landscape.

As a key member of our team, you’ll lead the implementation of Liven’s full-stack solutions-spanning Point of Sale (POS) systems, loyalty platforms, and digital ordering solutions-while nurturing client relationships to achieve sustainable success.

What you’ll do

• Sales & Revenue Growth
• Represent Liven Indonesia and drive sales of our innovative technology solutions to restaurants, cafes, and F&B establishments.
• Target enterprise customers, including shopping malls, for Liven Loyalty solutions.
• Identify and seize new business opportunities to grow your territory and accounts.
• Achieve and exceed sales targets through upselling, cross-selling, and closing deals effectively.

Client Consultation & Relationship Management

• Serve as the primary contact for your clients, providing exceptional service and ensuring their long-term satisfaction.
• Offer expert guidance to tailor Liven solutions to each client’s unique needs.
• Build and sustain strong, trust-based relationships with clients to foster loyalty and repeat business.

Technology Implementation & Support

• Oversee the seamless installation and onboarding of Liven’s technology solutions, including hardware and software.
• Train and empower client teams to adopt our solutions effectively.
• Deliver hands-on support to resolve issues swiftly for key accounts, including shopping mall clients.

Market Insights & Collaboration

• Stay ahead of industry trends and F&B technology advancements to bring fresh, innovative ideas to the table.
• Collaborate closely with technical, product, and support teams to ensure a smooth client experience.

Qualifications

• Proven sales experience, preferably in F&B or retail technology, with a strong background in POS and enterprise sales.
• 5+ years of hands-on experience in sales, installation, or support of F&B or retail tech solutions.
• In-depth knowledge of the Jakarta and BSD City markets, with an established professional network.
• Exceptional communication and interpersonal skills, with a talent for building long-term relationships.
• Track record of consistently achieving or exceeding sales targets.
• Strong problem-solving abilities and the ability to work independently in a fast-paced environment.
• Familiarity with basic computer networking is a plus.
• Proximity to Jakarta or BSD City, with the flexibility to travel as required.

Good to Have

• Hands-on experience with Point of Sale systems, including installation, configuration, and sales.
• Deep understanding of the food and beverage industry, with prior experience working with or selling to restaurants, cafes, or similar establishments.
• Proven track record of selling retail technology solutions such as POS apps, inventory systems, or loyalty platforms.
• Experience in selling payment solutions, including payment gateways, POS integrations, or mobile payment technologies.
• Familiarity with engaging large-scale enterprise clients such as shopping malls or multi-outlet retail chains.
• Basic understanding of computer networking and hardware setup to support technology implementations.

What We Offer

• A vibrant workspace in ePlaza Jakarta, at the heart of Indonesia’s business hub.
• The opportunity to work with top clients, including enterprise-level businesses and shopping malls.
• Competitive compensation and incentives tied to your performance.
• The chance to make a real impact in the F&B industry with an industry-leading brand.