Lowongan Kerja Seminyak Posisi Front Office Receptionist di The Green Room Seminyak

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Perusahaan	The Green Room Seminyak
Posisi	Front Office / Receptionist
Tempat	Seminyak
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Kantor Depan & Tamu (Hospitaliti & Pariwisata)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

The Green Room Seminyak is looking for Front Office Staff. Most requirements needed are:

• Speak fluently English

• Fast learner with our booking system, it’s call “ClassCruiser”

• Willing to do rotate shift in a week

•  Able to join A.S.A.P

Key Responsibilities:

• Guest Check-In and Check-Out: Efficiently check in and check out guests, ensuring a smooth and welcoming experience.

• Reservations Management: Handle reservations, cancellations, and modifications using the hotel’s booking system.

• Guest Services: Provide information about the hotel’s amenities, local attractions, and services. Address and resolve guest inquiries and complaints promptly and professionally.

• Communication: Liaise with housekeeping, maintenance, and other departments to ensure guest requests and needs are met.

• Billing and Payments: Process guest payments, handle cash and credit transactions, and maintain accurate billing records.

• Security and Safety: Monitor security cameras, handle emergency situations as they arise, and ensure the safety of all guests and staff.

• Administrative Tasks: Perform clerical duties such as filing, typing, and managing guest records.

• Special Requests: Coordinate with other departments to fulfill special requests made by guests (e.g., room service, extra amenities).

• Maintain Cleanliness: Ensure the front office area is tidy and presentable at all times.

Qualifications:

• Education: High school diploma or equivalent; additional certification in hospitality or related field is a plus.

• Experience: Previous experience in a customer service role, preferably in a hotel or similar setting for minimum of 1 year.

• Skills:

  • Strong communication and interpersonal skills.

  • Ability to multitask and handle stressful situations with professionalism.

  • Proficiency in computer systems and hotel management software.

  • Attention to detail and problem-solving abilities.

• Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.

Physical Requirements:

• Ability to stand for extended periods.

Benefits:

• Salary UMK Badung 2024

• BPJS Kesehatan & Ketenagakerjaan

• Service charge

Persyaratan minimum:

• Mencari kandidat untuk bekerja pada:
  • Senin: Pagi, Siang
  • Selasa: Pagi, Siang
  • Rabu: Pagi, Siang
  • Kamis: Pagi, Siang
  • Jum’at: Pagi, Siang
  • Sabtu: Pagi, Siang
• Diperlukan 1 tahun pengalaman kerja yang relevan untuk posisi ini
• Pelamar harus memiliki KTP

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Info Perusahaan

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