Lowongan Kerja Jakarta Raya Posisi Customer Experience Intern di PT Bank Jago Tbk

What You Will Do :

• Manage customer survey channels, including: set-up, coordinate customer satisfaction & loyalty feedback analysis from surveys
• Collect, track and analyze customer feedback and suggest improvements internally based on the insights gathered.
• Identify improvement initiatives and manage the delivery of customer experience projects.
• Builds and shares analysis of the key satisfaction and loyalty drivers, the competitive positioning, and the benchmark positioning that sets customer experience improvement priorities.
• Represent the voice of customer and drive the customer centricity within the entity.

What You Need to Have :

• Final-year students or fresh graduates are welcome to apply; business and related fields from a reputable university are a plus.
• Excellent communication in writing and verbal with great attention to detail.
• Problem-solving and analytical skills.
• Keen to explore working in the start-up environment.Comfortable working in a highly collaborative environment, ability to work in a team and proactive