Cari Lowongan Kerja

Lowongan Kerja Jakarta Selatan Posisi Customer Care Manager di PT Cartrack South East Asia

Gambar PT Cartrack South East Asia Posisi Customer Care Manager

Loker diposting 2 tahun yang lalu

Telah rilis lapangan pekerjaan dengan sistem full time untuk posisi Customer Care Manager di kantor PT Cartrack South East Asia untuk kota/kab Jakarta Selatan atau sekitarnya.

Skill yang perusaahan butuhkan ialah Pelayanan & Layanan Pelanggan serta orang yang mampu bekerja dengan tekun.

Selain itu untuk syarat yang kami inginkan adalah min Sarjana (S1). Sesuai dari ketetapan yang PT kami berikan.

Gaji yang kami berikan cukup kompetitif tergantung dari kemampuan pekerja. Minimal upah yang kami tawarkan adalah Rp 1.800.000 - Rp 5.500.000. Walaupun begitu semua dapat berubah menurut dari keputusan HRD.

Info Loker

Perusahaan	PT Cartrack South East Asia
Posisi	Customer Care Manager
Tempat	Jakarta Selatan
Tingkatan Kerja	Manajer/Asisten Manajer
Kualifikasi	Sarjana (S1)
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Pelanggan, Pelayanan
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

Are you a dynamic leader with a strategic mindset, able to manage a diverse team and passionate about customer service?

Do you take ownership, embrace challenges, and love problem-solving?

Cartrack is one of the largest vehicle telematics company globally with over 1.4 million active users and collecting 3 billion data points, on the low end, on a monthly basis. We continuously strive to push the envelope forward by innovating and creating optimal solutions for our clients, whilst incorporating a very much start up culture.

Responsibilities

Manage a team of customer care officers by setting service standards and ensuring KPIs are met.
Set a clear mission and deploy strategies focused towards that mission
Comprehensive knowledge of all area of the Business Customer Service, with Debtors and Finance awareness.
Identify and implement new strategies for increasing customer satisfaction, loyalty and retentions by going above and beyond expectations
Resolve customers’ enquiries or issues from all channels, and ensure proper follow-up to the final resolution within the stipulated time frame.
Refer unresolved customer grievances or special requests to designated departments for further investigation
Demonstrate professionalism and endorse the Cartrack brand continually
Weekly/monthly report for management review.
Demonstrate high level of leadership skills and provide necessary training and guidance to the Customer Care staff operational functions to achieve full competencies.

Requirements

Bachelor Degree in Business with outstanding academic performance
Minimum of 5 years’ experience in Customer Service within automotive aftermarket or SAAS industry, experience in a similar industry is an added advantage;
Excellent written and verbal communication skills
Proficient in English is a Must
Good leadership and management skill with strong problem-solving competency and an out-of-box approach in providing solutions.

Alamat Lengkap

Provinsi	DKI Jakarta
Kota	Jakarta Selatan
Alamat	-
Map	Google Map

Keuntungan Kerja

Private Insurance
Competitive Remuneration
Multinational Company

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Lamar Sekarang Laporkan

Intruksi Melamar Pekerjaan

Buka link "Lamar Sekarang" di atas
Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
Jika sudah mendaftar kalian bisa langsung login
Promosikan diri anda lewat form lamaran kerja yang tertara
Selesai, silahkan tunggu.

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Deskripsi Perusahaan

PT Cartrack South East Asia is part of Cartrack Holdings Ltd., a global telematics company that operates in 23 countries. We provide a comprehensive fleet management system that includes real-time GPS tracking and data analytics. We develop our integrated Software-as-a-Service (SaaS) platform and manufacture our best-quality IoT devices internally.

In Indonesia, we have a head office in Jakarta and a branch office in Surabaya. As our business grows fast, we also place our representatives in several other areas in Indonesia. Joining our team, you will work in a multinational, dynamic, and positive environment, with career advancement opportunities both locally and regionally.

Visit our website: ww.cartrack.id

Info Perusahaan

Industri: Umum & Grosir
Ukuran Perusahaan: 51 - 200 pekerja
Waktu Proses Lamaran: 21 hari
Tunjangan dan Lain-lain: Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja), BPJS Health, BPJS Labor, Private Health Insurance, Allowances