Lowongan Kerja South Tangerang Posisi Settlement & Dispute Management Dept Head di PT. PERSOLKELLY Recruitment Indonesia

Info Loker

Perusahaan	PT. PERSOLKELLY Recruitment Indonesia
Posisi	Settlement & Dispute Management Dept Head
Tempat	South Tangerang
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Penyelesaian Transaksi (Perbankan & Layanan Finansial)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

PERSOLKELLY Indonesia is currently assisting one of our clients in Electronic Financial Transaction Solution Provider company in finding great talent as a Settlement & Dispute Management Dept Head with the requirement as follows:

Working location: Alam Sutera, South Tangerang
 

Job Responsibility:

• Ensure the completion of the entire settlement process, so that everything can run smoothly and well.
• Ensure that the resolution of complaints, namely claims from Partners, can be resolved as well as possible according to the agreed deadline.
• Monitor the complaint handling process to comply with the established standards.
• Take over the handling of customer problems that cannot be resolved by the Section Head.
• Evaluate the results of resolving customer complaints as input for improving the customer handling system even better.
• Perform other tasks assigned by superiors.
• Conduct visits to Participant Partners.
• Hold Annual Operational Meetings.
• Update the Operations Manual from time to time.
• Provide input and conduct discussions on matters related to product development.
• Establish relationships with Bank Indonesia and other external parties such as ASPI (Indonesian
• Payment System Association), APN (Asian Payment Network), etc.
• Conduct operational training for newly joined Participant Partners.

Requirements:

• A bachelor’s degree of Management Informatics/Computer Accounting major is required.
• Minimum 3 years of experience in operational EFT Switching on managerial level.
• Deep understanding in banking, business knowledge, interpersonal technique, and logical thinking.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Indonesia and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.co.id.  If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Manajemen/Konsulting HR
• Ukuran Perusahaan: 1001 - 2000 pekerja
• Waktu Proses Lamaran: 28 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)