Lowongan Kerja Jakarta Raya Posisi Product Manager, Nexus di Standard Chartered Bank

Role Responsibilities Strategy

• Staff will be responsible for leading the country product agenda, stakeholder management and driving business outcomes for the market.

Business

• Management of the retail products offered by nexus including pay later, personal loans, credit cards and payments at the country level.
• Work closely with technology, service, credit risk and analytics to implement core framework and components of MVP and beyond.
• Asses the functional solutions, ensure comprehensive user acceptance testing.
• Oversee detailed processes and client journeys across selected platform partners.
• Ensure ecosystem connectivity for transaction processing, network partnerships. 
• Review product documentation applications, statements, alerts and advices, terms, client communications, FAQs, etc.
• Ownership of the P&L and Key Performance Indicators.
• Lead product campaigns to drive desired business results of new acquisition and portfolio management.
• Review maintenance of product parameters, customer rates fees and charges. 
• Review of the existing system and process for continuous customer experience improvements.
• Responsible for product governance and local regulatory requirements implementation.

Regulatory & Business Conduct 

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Take personal responsibility for achieving the outcomes set out in the Bank’s Conduct Principles.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders Internal

• Country and Group Product Leads
• Functional stakeholders – Finance, Analytics, Operations, Legal & Compliance
• Technology solutions – Business Analysts, DevOps, Production Support 

External

• Digital frontend partners
• Payment Network partners – Visa, Mastercard, local switch
• Digital ecosystem partners – wallets, data providers etc.

Our Ideal Candidate

• 3+ years in product management for unsecured loans and payments in Indonesia.
• Experience of working with local (Indonesia) digital ecosystem partners such as payment networks, e-commerce.
• Candidate can be from banks as well non-banking financial services institutions, experience of digital onboarding and pay later is 

  preferred.

• Ability to work with multiple stakeholders to drive business 

  results.

• Experience of managing external vendors and partners.
• Experience in managing and mentoring small team.

Role Specific Technical Competencies

• Banking Products
• Regulatory Environment – Financial Services
• Customer/Market focus
• Lending processes and standards
• Profitability Analysis

About Standard Chartered 

We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.

Recruitment assessments – some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.