Lowongan Kerja Jakarta Barat Posisi Loyalty Program Coordinator di Panorama JTB Tours Indonesia

Job Descriptions:

– Engage proactively with customers to understand their needs and preferences.

– Promote and manage our loyalty programs to enhance customer retention.

– Resolve customer issues promptly, ensuring a positive experience.

– Collect and analyze customer feedback to drive improvements.

– Keep customers informed about new products, services, and promotions.

– Create customer engagement program to boost customer loyalty.

Job Requirements:

– Bachelor’s degree in Business, Marketing, or a related field.

– Proven experience in customer service or relations.

– Minimum 5 years experience in related fields.

– Excellent communication and problem-solving skills.

– Familiarity with CRM software and loyalty program management is a plus.