Lowongan Kerja Jakarta Raya Posisi Ams Manager – Rpa/intelligent Automation – Id 1 di Imelda & Rekan
Loker diposting 2 tahun yang lalu
Segera dibutuhkan!! lapangan pekerjaan dengan sistem untuk posisi AMS Manager - RPA/Intelligent Automation - ID (Application Managed Services) 1 di kantor Imelda & Rekan untuk daerah Jakarta Raya serta sekitarnya.
Skill yang kami inginkan adalah Akuntansi / Keuangan & Akuntansi Umum / Pembiayaan serta orang yang mampu bekerja dengan tekun.
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At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and society. Whatever your aspirations, Deloitte offers you unrivalled opportunities to realise your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.
Work you will do
The Kuala Lumpur Delivery Center (KL DC) team provides Application Managed Service (AMS) or Operate services to our Clients in the SEA region for the various ERP applications. We partner with our Clients to ensure business continuity and perform value added task by delivering continuous improvements within the internal IT process and procedures and also the business processes defined in the application. The support that the AMS team renders enables our Client to focus more on their strategic work whilst we focus on maintaining the business satisfaction for the implemented application.
The Kuala Lumpur Delivery Center (KL DC) team works hand in hand with our Consulting team to provide end to end services to our Clients from Advisory, Implement to Operate. We are key in ensuring that there is seamless transition from the project implementation team or the Client’s incumbent AMS service provider.
Our team consist of various diverse sub-teams at various locations (Kuala Lumpur, Bangkok, Manila, Ho Chi Minh City, Singapore) supporting the different ERP applications. As a team member, you will embrace the benefits of a diverse workforce which can truly be an enriching experience.
As a Manager in this team, you will be placed to continuously grow and challenge yourself, to be involved in new opportunities with an aim to secure new engagements for the center, to lead engagements as the Service Delivery Manager in RPA/Intelligent Automation and to nurture positive working relationships with teams and clients with the intention to exceed client expectations
Key responsibilities include:
Take accountability for delivery of engagements (minimum 3 engagements) for RPA/Intelligent Automation within plan, and meeting or exceeding promised outcome for clients
Lead and support business development through solution content
Provide subject matter expertise in area of focus, and in specific industries
Manage all financials related to the client engagements and ensure it is accurately and timely updated. Able to manage all queries related to financials independently and work on discrepancies (if any) immediately and effectively
Assist in client contract management and ensure all policies and scope is understood and adhered to by all relevant team members for a particular engagement
Overall responsible for the SLA Governance and Status Reporting.
Able to monitor workload of team and where needed make necessary decisions to ensure quality and on-time delivery for the clients.
Mentor and guide team members in helping them attain expected standards of excellence
Act as the ambassador and work closely with all necessary parties involved to ensure successful implementation of the AMS support practice in Deloitte SEA. This includes spreading the understanding of AMS and its value realization to internal and external stakeholders.
Drive and embed any Continuous Improvement initiatives and Best Practices on top of existing workload
Fully comply with and adhere to all the standard AMS process & procedures that are developed.
In leading teams to deliver impact to clients through the project, you’ll:
Employ a business-oriented mindset and use data-driven solutions to drive transformation agenda and achieve results
Leverage expertise in a functional domain to enable client’s strategic agenda
Consider opportunities and threats related to end-user adoption when developing recommendations
Your role as a leader
At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our Firm are expected to:
Understand the goals of our clients and Deloitte and align our people to these objectives, setting clear priorities and direction.
Influence clients, teams, and individuals positively. Leading by example and establishing confident relationships with senior stakeholders.
Delivers exceptional client service. Maximizes results and drives high performance from people while fostering collaboration across businesses and geographies.
Develop high-performing teams through challenging and meaningful opportunities and recognize them for the impact that they make.
Enough about us, let’s talk about you
If you are someone whom matches the following requirements, send us your resume and join us at Deloitte Consulting – creating an impact in whatever we deliver!
Bachelor degree in any relevant discipline.
Have atleast 10-12 years’ experience working in a multi-cultural environment and with experience supporting the related application(s) and managing teams.
Deep and wide experience within the related application, having done atleast 1-2 full cycle implementations and 2-3 support projects.
Service Management background with ITIL 3.0 is an added advantage
Broad understanding and appreciation of emerging business and technology paradigms
Sound understanding of business process, industry nuances and leading practices in area of focus
Demonstrated ability to engage client stakeholders on a range of issues
A self-motivated individual with ability to chart his/ her route to success
Ability to provide situational leadership to engagement teams, and coaching/ mentorship to team members.
Value driven, inclusive individual committed to client service excellence
Appreciation of digital enterprise and emerging technologies
Sound business acumen, teamwork and leadership qualities
Good spoken English. Ability to speak other languages will be an added advantage. Example, Mandarin, Bahasa Malaysia/Indonesia, Thai, Japanese, etc
Demonstrated success in multi-cultural work environment.
Next Steps
So what are you waiting for? Join the winning team now !
Due to volume of applications, we regret only shortlisted candidates will be notified.
Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.
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Deskripsi Perusahaan
Deloitte provides audit, tax, financial advisory, risk advisory, and consulting services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte has in the region of 264,00 professionals, all committed to becoming the standard of excellence.
Deloitte Southeast Asia Ltd – a member firm of Deloitte Touche Tohmatsu Limited comprising Deloitte practices operating in Brunei, Cambodia, Guam, Indonesia, Lao PDR, Malaysia, Myanmar, Philippines, Singapore, Thailand and Vietnam – was established to deliver measurable value to the particular demands of increasingly intra-regional and fast growing companies and enterprises.
In Indonesia, Deloitte is represented by the following:
Imelda & Rekan, Registered Public Accountants
Deloitte Touche Solutions, Tax Consulting
PT Deloitte Konsultan Indonesia, Financial Advisoryand Risk Advisory Services
PT Deloitte Advis Indonesia,Financial Advisory
KJPP Lauw & Rekan, Valuation Advisory
PT Deloitte Consulting, part of the world’s largest management consulting business, Strategy, Technology, Operations and Human Capital Consulting
Hermawan Juniarto & Partners, Lawyers
Deloitte Indonesia now has over 80 Partners & Directors and over 1200 staff comprised of two offices in Jakarta and Surabaya, serving companies listed in the Indonesian stock exchanges as well as multinational and large national enterprises, public institutions, and fast growing companies.
