Lowongan Kerja Jakarta Raya Posisi Head Of Center Operations di Wall Street English

Do you have big ambitions and a hunger for growth? Do you want to have great achievements with your skills in one of the biggest education institutes around the world?

Join Wall Street English Indonesia to unleash your potential and reach your dream!

Why work with us?

• We are a team of fun, dynamic, experienced, hard-working and friendly professionals who are committed to quality services and support each other’s growth and success.
• We have proven our adaptability in the most challenging time by growing our business 40% during COVID-19 pandemic through pivoting our business model from brick and mortar business to a blended ed-tech/lifestyle platform.
• Having been around for over 15 years in Indonesia, we have helped over 20.000 Members across Indonesia in achieving their professional and personal goals through better English

Duties and Responsibilities

• Achieve Monthly Internal Sales Targets: Sales conversion of Walk-In leads, referrals and repurchases
• Set bottom-up sales targets
• Drive daily sales management to generate leads, shows and conversions
• Hire and coach Area Managers to achieve their area targets
• Ensures all Member Advisors maintains strong relationships with their respective members in line with our SOP
• Center facilities are well-maintained, updated
• Ensures Coaches and ETs deliver superb classes, based on guidelines from National Experience team
• Organizes and directs center events to drive member engagement
• Maintains discipline, team spirit, hiring of area teams
• Turns complaints into advocates

Required Characteristics and Qualifications

• Bachelor’s degree or above in any major
• Minimum 10-15 years of relevant experience
• Fluent in English and Bahasa Indonesia
• Excellent management, time-management, and multitasking skills
• Excellent communication (written and verbal) and interpersonal skills
• Very meticulous and organized
• Can–do attitude; complete tasks with minimum guidance
• High sense of integrity, responsibility, initiative, work ethic, and confidentiality
• Able to work in a fast-paced environment and under pressure
• Flexible in working hours
• Proficiency in Microsoft Office (Word, Ppt, Excel)

Key Competencies

• Self-motivated and driven to achieve targets
• Able to identify, coach and train sales people
• Analytical and Data-driven skills
• High ‘need-for-achievement’, wants to win and tireless
• Has strong sales skills and understands the essence of B2C selling (Technical)
• Resilient and never-give-up attitude
• Strong collaborative skills 
• Communicates with empathy and can regulate emotions
• Sets high standards for him/herself – tidy, organized
• A strong and firm leader

If you are a learner with a can-do and go-getter attitude, this role is an excellent opportunity to work with an industry leader that is constantly breaking new ground.

Apply today or contact us to discuss this opportunity.

Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.