Lowongan Kerja Bandung Posisi It Help Desk – Mille Erp Solution di PT. LAKES KONSTELASI DATA

PT Lakes Konstelasi Data (Mille) is a software company that focuses on empowering businesses to participate and thrive in the modern landscape of the economy by providing a powerful yet practical enterprise resource planning (ERP) solution for FnB and retail businesses. This includes Point-of-Sale (POS), Inventory Management, Supply-Chain Management, Human Resources (HR), Customer Relationship Management (CRM), and integrated Accounting System. Our all-in-one solution is further empowered by powerful Data Analytics and Artificial Intelligence algorithms that provide valuable insights for businesses to better understand their customer behaviors, product trends, and ways to scale their businesses to the next level. Please visit our website at https://millehub.com to learn more about us.
 

Job Descriptions:

• Serve as an entry point for clients seeking for technical assistance online and offline.
• Perform a remote/on-site diagnostic and handle pertinent questions.
• Guide clients through a problem-solving process.
• Logs various events.
• Follow-up every event status and gather related information.
• Pass-on any valuable feedback or suggestion from clients to the team.
• Identify and provide valuable suggestions or improvements on procedures.
• Build a good relationship with clients.
   

Job Requirements:

• Candidates must possess at least a Diploma or a Bachelor’s Degree in Computer Science, Information Technology, or related field
• Prior experience as a support engineer in software/application industry is preferred
• Excellent writing and communication skills
• Excellent problem solving and analyzing skills
• Have a personal vehicle and a valid driver license
• Must be willing to work on weekends 
• Client-oriented and cool-tempered
• Fluent in Indonesian and English
• Good teamwork spirit
• Be responsible and proactive
• Maximum age of 35 years old