Lowongan Kerja Palembang Posisi Customer Development Manager – Palembang di PT TMF Indonesia

Customer Development Manager – Food Service

Location: Palembang

Onsite

About the position

Main Job Functions:

Maintain relationships with existing customers, get new customers (especially operators), supervise, develop and control the implementation of daily/periodic work activities of all teams under it (if any) including the distributor sales team to achieve success according to predetermined measures/performance, so that the sales target for the area under his responsibility is achieved smoothly and sustainably. 

1. Understanding of CDM’s scope of work which includes:
a. Product knowledge
b. Sales systems and management
c. Task area
d. Sales targets that must be achieved
e. Supervisory functions and related departmental organization.

2. Coordinate, supervise and direct the daily and weekly implementation of the duties of each SDT (Salesman Distributor) so that sales targets are achieved smoothly and continuously.

3. Create a work priority scale and weekly and monthly task completion schedule:
a. Sales prediction (SS) for each SDT.
b. Planning visits to customers (Call Plan) and Joint Visits with the distributor team.
c. Weekly report to Head of FS (call plan, actual plan, NOO, Sales Achievement, etc.).

4. Do:
a. Update data on all customers, market potential and competitor activity in their work areas to reposition new market mapping at the end of each quarter for each Salesman’s work area.
b. Supervise and correct SDT weekly work planning.
c. Early handling of problems that arise in the field appropriately and providing direction and examples of effective problem solving solutions including going to the field together. If it still cannot be resolved completely, you must immediately report it to your superior (Head of FS) to be given suggestions, solutions and assistance to your direct superior and related departments within the company in order to maintain/increase the market share that has been/will be achieved.

5. Search:
a. Identify problems in the market / potential old customers, but no longer buy from the company to look for tactical solutions, strategies to approach returning / winning customers back.
b. An effective approach to handling potential customers who are not covered by Distributor Salesmen.
c. Market opportunities that are still untouched (white space), plan appropriate follow-up actions and increase existing market share creatively and innovatively.

6. Hold well-planned, effective and ongoing weekly meetings with the distributor team.

What’s next

If this position sounds interesting, please hit the apply button now! 

We understand your resume might not be up to date, we recommend that you apply with what you have or your LinkedIn Profile. Upfield is dedicated to building an inclusive and diverse workplace, we understand that you might not hit all the requirements stated in the description, but we encourage you to apply anyway. You might be the right candidate for this role or other roles. 

 “The deadline to apply for this position is 26 March 2024.  

Upfield is an employer committed to diversity and inclusion in the workplace and equal opportunities for all. We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge. We ensure job advertisements are free from unintentional bias.

No personal characteristics should be a barrier to joining Upfield. We prohibit discrimination and harassment based on race, color, sex, religion, national origin, disability, genetic information, pregnancy, or other personal characteristics.

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