Lowongan Kerja Bali Posisi Customer Service di PT. Indo Inovasi Teknologi

Benefits:  
– Weekly incentives 
– Quarterly bonus 
– Extensive career development opportunities

Job Requirements: 
– Required languages: English and Bahasa Indonesia (Spoken and written)
– Fluent in Mandarin language will be added advantage
– Excellent telephone skills and communication skills 
– Able to work with a rotational shift schedule 
– Accept short-term business trips

Job descriptions:  
-Make outbound calls or send messages to clients based on distribution, build up solid and excellent relationship. 
– Proficiently grasp relevant job knowledge, promptly and accurately handle customer demands, and quickly and efficiently resolve user issues within specified time frames to enhance customer retention and satisfaction. 
– Assist development engineers in resolving customer problems and provide real-time technical support for first-line troubleshooting. 
– Proactively identify, summarize, and verify potential issues through clients’ feedback, pass on the problems to relevant departments for follow-up, or propose effective suggestions to assist in business optimization. 
– Handle occasional tasks assigned by supervisors.