Lowongan Kerja Jakarta Raya Posisi Operations Lead di Elitez Pte Ltd

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Perusahaan	Elitez Pte Ltd
Posisi	Operations Lead
Tempat	Jakarta Raya
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Manajemen – Area/Multi-lokasi (Ritel & Produk Konsumen)
Gaji Min	Rp. 2.000.000
Gaji Max	Rp. 8.500.000

Position: Operations (F&B Outlets – Jakarta)
Responsibilities:
Operational Management:
– Oversee day-to-day operations in multiple F&B outlets.
– Ensure compliance with health, safety, and food standards.
– Implement and maintain operational procedures for efficiency.
– Monitor and manage inventory levels, order supplies.

Staff Management:
– Recruit, train, and supervise restaurant managers and staff.
– Conduct regular performance evaluations.
– Develop and implement training programs.
– Foster a positive work environment.

Customer Service:
– Monitor customer feedback and satisfaction levels.
– Address customer complaints for swift resolution.
– Implement strategies to enhance the dining experience.

Financial Management:
– Develop and manage budgets for each outlet.
– Monitor financial performance and analyze variances.
– Maximize revenue through cost controls and initiatives.

Marketing and Promotions:
– Collaborate with the marketing team on strategies.
– Plan and execute promotions and events.
– Monitor and adjust marketing initiatives as needed.

Quality Control:
– Ensure consistency in food quality, presentation, and service.
– Conduct regular inspections for hygiene and cleanliness.
– Implement quality control measures.

Reporting:
– Prepare regular reports on KPIs and operational metrics.
– Provide management with insights and recommendations.

Qualifications / Requirements:
– Mandarin speaking proficiency for liaison with key stakeholders.
– Bachelor’s degree in Hospitality Management or Business Administration.
– Proven managerial experience in F&B industry.
– Strong leadership and interpersonal skills.
– Excellent problem-solving and decision-making abilities.
– Knowledge of industry trends and market dynamics.
– Familiarity with relevant software applications.

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