Lowongan Kerja Surabaya Posisi Customer Service di PT Sinar Jernih Suksesindo

About the Assignment:

• Guide our consumer and partners in using our products
• Manage service enquiries and disputes arising from our consumer and partners
• Provide excellent customer service to our consumer and partners base
• Maintain good relationships and community building efforts with our consumer and partners
• Support project from all verticals including registration, acquisition, and sales transaction.

The Core Objectives:

• Educate consumers and partners on Grab products, promotional campaigns, as well as troubleshooting when they have difficulties.
• To resolve consumers and partners problems quickly and effectively with empathy and care.
• Perform administrative tasks involving a partner’s account (credit top-up, changes in partner’s information, etc).

Essential Experience / Criteria (Mandatory): -Min D3/S1 any major With GPA 2,75 -Clear Articulation and good communication in Bahasa -Experience in customer service area -Experience in sales area -Typing skill with WPM 50 & Accuracy 90% -Sense Of Empathy -Vaccinated min 2 Dose -Energetic and agile -Min. Fresh graduate and max 2 years in the same position (entry level) -Attention to detail -Adaptive with dynamic changes

• Pria/Wanita
• Berpengalaman
• Diploma
• 20
• 32 Tahun
• Terima kandidat tanpa foto diri
• Terima kandidat dari mana saja