Lowongan Kerja Jakarta Raya Posisi Project Manager di Helpster

About Workmate

Workmate is on a mission to revolutionize the blue collar labour market in Asia. Our on-demand staffing platform is changing the way that blue-collar workers find work and how companies find workers in industries like logistics, warehousing, F&B and hospitality. We are bringing technology to a traditional industry, making it easier for workers to find the work they want when they want it, and for businesses to find qualified and reliable staff, fast.

After being founded in 2016, Workmate has grown to a team of 100+ in 3 countries, delivering over 1.5million hours of labour every month. We were recognized by The Straits Times as the fastest growing company in Singapore in 2022 and by the Financial Times as the 4th fastest growing company in Asia in the same year. In September 2022 Workmate was acquired by PERSOL Group, one of the worlds largest HR Services companies, listed on the Japan Stock Exchange.

We are growing fast, and are looking for a Project Manager to help us accelerate our growth.

The Position

We are looking for an experienced Project Manager or Account Manager to ensure 100% fulfillment for allocated clients

Who you are and whom we’re seeking:

1. You are a partner for our customers. You are a business partner for our customers, not an order taker. You are creative in your approach, managing and growing existing accounts by creating value for our customers. You can be firm when needed, and are sophisticated in doing so. With the best interest of our customers at heart, you are direct and value-centric.
2. You are an advocate for our workers. You are the voice of our workers who decided to join our platform and serve our clients. Being the eye on the ground, you hear and listen to what workers are thinking about, and that feedback loop to the platform to make workers’ life better.
3. You are naturally detailed and organized. In both your professional and personal life, you are the person at the center of organizing things. You know the best ways to do things, but are not super rigid where your mind breaks if a C doesn’t follow A and B.
4. You love action. You are agile and are comfortable in high-pressure and fast-paced environments, and are open to working on a variety of different tasks. Your passion for action means you are on top of your game – no one needs to chase you for updates.
5. You are a detective. You have a passion for problem-solving, with a strong ability to recognize flawed processes or a trend in issues and build scalable solutions. You are obsessed with getting to the root cause and not accepting “just because it’s always been done like that”. You can clearly articulate the right questions to stakeholders and customers to understand the core issues. You can view things from both 10,000 feet, and 10 feet, zooming in and out quickly. You can piece a puzzle together to bring meaning to it.
6. You lead by example. Your team will look up to you and will observe (and be inspired and motivated by) how you get things done. You understand that behind the success of every project is a strong team that communicates and trusts each other. There is no one-man-team, which means you welcome and appreciate ideas from those around you. Proposals from others should never be discarded as invalid, but are instead parked to the side for future consideration and application.
7. You are an exceptional communicator. Leveraging your true detective skills, you are able to digest and explain complex information with ease. This also means you are able to communicate to all levels of stakeholders, be it verbally via a presentation or in writing. You project your ideas and plans with clarity and precision.

Things you need to fulfill as a Project Manager:

1. Own Service delivery for allocated clients
2. Work directly with the workmate client for daily Job Requirement
3. Run the team of ops support for allocated clients to ensure 100% fulfillment
4. Build strong relationship at multiple level of clients organization and gain a deep understanding of the clients need
5. Retain & grow each account

About Working at Workmate

• Workmate connects blue collar workers to opportunities near them, giving them access to a consistent, trustworthy and flexible source of income. For businesses, Workmate gives them instant access to a curated network of qualified workers that have the right skills and live nearby.
• You will be based in our GoWork office in Plaza Indonesia with Hybrid Working Mode, every two days a week we work together at the office. 
• We have a basic medical package that includes inpatient, outpatient, and dental.
• We have regular sync-ups with the management team during our 1 on 1 sessions, which end up being about a LOT more than work!