Lowongan Kerja Jakarta Utara Posisi Head Of Technical Service di PT Domino Printing Indonesia

Info Loker

Perusahaan	PT Domino Printing Indonesia
Posisi	Head Of Technical Service
Tempat	Jakarta Utara
Tingkatan Kerja	Manajer/Asisten Manajer
Kualifikasi	D3 (Diploma), D4 (Diploma), Diploma Pascasarjana, Gelar Professional, Magister (S2), Sarjana (S1), Sertifikat Professional
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Teknik, Teknik Lainnya
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

You will be responsible for :

• Running and managing the company’s technical support and customer service department including delegating and directing technical and service tasks, monitoring the progress of current projects, and managing technical and service team members to ensure the team’s objectives and sales goals are met.
• Handling customer complaints,concerns or problem quickly and professionally to maintain good customer relationships,ensure repeat customers and to lessen recurring issues.
• Setting, maintaining, resolving service desk problems, evaluating and improving its efficiency of service methods to increase the service desk’s productivity and customer service.
• Implementing and managing in depth pre-release testing and quality procedures, for both software and hardware, including product certification and compliance, product testing and evaluations and liaison with suppliers.
• Auditing work and customer service to ensure the company’s high standards, efficiency, and productivity goals are met.
• Makesure new employee get proper training as company procedures.
• Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company’s adherence to these regulations, and remaining current on the industry’s standards and new innovations, materials, tools, and processes.

Your requirement will be :

• Bachelor’s degree in engineering, business, administration or related field
• 5 years experience in managing technical and service department (especially in industrial product) preferably in coding and marking industry from Multinational Company.
• Passionate about customers, technology and processes with a strong desire to continuously develop and improve long term business relationship with customers. 
• Strong industry knowledge.
• Excellent active listening and customer service skills.
• Superb work ethic and a growth mindset.
• Excellent technical, strong creative thinking and problem-solving skills.
• The ability to remain professional under pressure.
• Good leadership and team working skills.
• Good English communication and presentation skills
• Computer literate (Microsoft Office, email, internet,etc)

We are an equal opportunity employer. We value expertise, sharing ideas, challenging ourselves, and working on exciting and innovative environment. With global opportunities, accessible resources, colleagues willing to share knowledge, and managers who truly support development and talent, it is an easy environment to grow in.

If you are interest and would like to take these challenge please submit your updated CV and apply via Jobstreet.

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Deskripsi Perusahaan

Info Perusahaan

• Industri: Umum & Grosir
• Ukuran Perusahaan: 1- 50 pekerja
• Tunjangan dan Lain-lain: Asuransi Gigi, Tip, Asuransi kesehatan, Parkir, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)