Lowongan Kerja Jakarta Barat Posisi It Technical Support Specialist di PT. Cantik Alami Sehat

Info Loker

Perusahaan	PT. Cantik Alami Sehat
Posisi	It Technical Support Specialist
Tempat	Jakarta Barat
Tingkatan Kerja	Pegawai (non-manajemen & non-supervisor)
Kualifikasi	Sarjana (S1)
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	IT-Admin Jaringan/Sistem/Database, Komputer/Teknologi Informasi
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

We are seeking a skilled Networking Technical Support Specialist with a deep understanding of networking principles and a strong grasp of the basic operations of livestreaming. The ideal candidate will play a crucial role in ensuring the smooth and uninterrupted livestreaming experience for our clients and end-users. This position requires excellent troubleshooting skills, strong communication abilities, and a passion for delivering exceptional technical support.

Key Responsibilities:

Livestreaming Support:

• Provide technical support for livestreaming events, including troubleshooting connectivity issues, audio/video problems, and other technical challenges.
• Collaborate with livestreaming teams to ensure all technical aspects of livestreams run smoothly.

Network Infrastructure:

• Monitor and maintain network infrastructure to optimize livestreaming performance.
• Identify and resolve network-related issues that may impact livestream quality.

Technical Troubleshooting:

• Diagnose and resolve networking issues, including DNS, routing, firewalls, and internet connectivity problems.
• Analyze livestream-related technical issues and implement solutions promptly.

Quality Assurance:

• Conduct quality assurance tests and checks on livestreaming equipment and software.
• Ensure that livestreams meet defined performance standards and are free from technical glitches.

Documentation and Reporting:

• Maintain detailed documentation of livestreaming configurations, network setups, and troubleshooting procedures.
• Prepare reports on livestreaming performance and technical issues for review by relevant teams.

Client Communication:

• Interact with clients and end-users to provide technical support and guidance during livestreaming events.
• Communicate technical information in a clear and understandable manner.

Technical Expertise:

• Stay up-to-date with the latest livestreaming technologies, networking protocols, and industry trends.
• Provide insights and recommendations for improving livestreaming processes and infrastructure.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field preferred.
• Proven minimum 2 years’ work experience in networking support with a strong understanding of networking concepts and protocols.
• Familiarity with livestreaming platforms, software, and equipment.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal abilities.
• Detail-oriented with a commitment to maintaining accurate documentation.
• Ability to work well under pressure and in a fast-paced environment.
• Certifications in networking (e.g., CCNA) and livestreaming technologies are a plus.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Perawatan/Kecantikan/Fitnes
• No. Registrasi: 0205010172735
• Ukuran Perusahaan: 1- 50 pekerja
• Tunjangan dan Lain-lain: Bisnis (contoh: Kemeja), Employee Bonus Plan, Monday-Saturday