Lowongan Kerja Pasuruan Posisi Front Desk Agent di Taman Safari Indonesia

Info Loker

Perusahaan	Taman Safari Indonesia
Posisi	Front Desk Agent
Tempat	Pasuruan
Tingkatan Kerja	Pegawai (non-manajemen & non-supervisor)
Kualifikasi	D3 (Diploma), D4 (Diploma), Sertifikat Professional
Jenis Pekerjaan	Kontrak
Spesialisasi Dibutuhkan	Hotel/Pariwisata, Hotel/Restoran
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

FRONT DESK AGENT

Baobab Safari Resort, Prigen, East Java Area.

This position will report directly to FO Supervisor and FO Manager. Front Desk Agent performing their daily tasks at the Front Office are playing an important role in forming a quality image of the hotel as the guest’s first impression, when coming to the reception area. Welcome guests, check them in, distribute room keys and explain the hotel’s amenities. Take payment from customers. Respond to guests’ issues and complaints in a friendly, timely manner.

Key  Responsibilities:

• Welcome, greet guests and register guests and assigns rooms. Accommodates special requests whenever possible.
• Assists in pre-registration and blocking of rooms for reservations.
• Understands room status and room status tracking.
• Knows room locations, types of rooms available, and room rates.
• Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
• Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
• Knows the location and types of available rooms as well as the activities and services of the property.
• Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
• Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
• Reports any unusual occurrences or requests to the manager or assistant manager.
• Knows all safety and emergency procedures, Is aware of accident prevention policies.
   

Key Requirements:

• Major in Hospitality preferred (Min Diploma)
• Must have minimum 2 years’ experience in same position/level.
• Fluent in English both spoken and written.
• Good presentation and communication skills
• Able to work in a team or individually.
• Flexibility to work shift, including weekends and holidays 
• Willing to be placed in Baobab Safari Resort Prigen, East Java Area

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Travel/Pariwisata
• Ukuran Perusahaan: 501 - 1000 pekerja
• Waktu Proses Lamaran: 20 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja), Bonus
• Lokasi: Batang