Lowongan Kerja Jakarta Raya Posisi Operational Manager di PT Arta Arsana Arka

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Perusahaan	PT Arta Arsana Arka
Posisi	Operational Manager
Tempat	Jakarta Raya
Tingkatan Kerja	Manajer/Asisten Manajer
Kualifikasi	D3 (Diploma), D4 (Diploma), Sarjana (S1), Sertifikat Professional
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Hotel/Restoran, Makanan/Minuman/Pelayanan Restoran
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

Responsibilities :

• Operational Management :
• Oversee the day-to-day operations of the restaurant, ensuring efficiency and exceptional service.
• Collaborate with the kitchen, bar, and front-of-house teams to maintain smooth workflow and customer satisfaction.
• Monitor and improve operational processes to enhance productivity and profitability.
• Implement strategies to maintain high food quality standards and a memorable dining experience.
• Team Leadership            :
• Lead by example, fostering a positive work culture that values teamwork, respect, and open communication.
• Train, and develop staff members, providing ongoing support and guidance.
• Motivate and inspire the team to deliver exceptional customer service and strive for excellence.
• Bridge communication between stakeholders, such as owners, managers, and staff, to ensure a unified and cohesive operation.
• Customer Experience    :
• Create a warm and welcoming atmosphere for guests, ensuring their needs are met and expectations exceeded.
• Handle customer feedback and complaints with empathy and professionalism, finding solutions to enhance their experience.
• Develop and implement strategies to build strong customer relationships and encourage repeat business.
• Financial Management :
• Monitor and control costs, including inventory, labor, and other expenses, to maximize profitability.
• Collaborate with the financial team to ensure accurate reporting and analysis of financial performance.
• Contribute to budget planning and forecasting, aiming for sustainable growth and success.

Requirements  :

1. Minimum 5+ years experience in a managerial role within the hospitality industry, preferably in a restaurant setting.
2. Possess a successful and proven track record in reputable F&B management and is eager to grow, taking their career to the next levels.
3. Able to handle difficult situations, manage frustrations and stress levels well and deal with all kind of people while exhibiting a consistent level of professionalism. 
4. Must possess a great level of self-discipline and adopt a respectful conduct at all time. 
5. Contagious passion for coffee and global F&B entertainment, naturally coaches that loves to build effective teams and inspires individuals. 
6. Willing to work long hours, on weekends and holidays. 
7. Willing to passionate work hands-on, on the floor and consistently leads the team by example. 
8. Able to implement the companies vision, culture, leadership and strategy inspiring the team to deliver constant exceptional services. 
9. Able to collect and analyze information, problem-solve, and make decisions
10. Encourage innovation and drive results, executes successful promotions, sales and marketing campaigns, understand dynamic revenue management and can drive profit to the bottom line through strong financial controls. 
11. Supporting the sustainability programmes developed with the Company
12. Build a rapport and work closely with owner representative and work to understand their priorities and exceed their expectations.

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Deskripsi Perusahaan

Info Perusahaan

• Industri: Makanan & Minuman/Katering/Restoran