Lowongan Kerja Jakarta Raya Posisi Partner Enablement – Quality Assurance Specialist di Bytedance Inc

Gambar Bytedance Inc Posisi Partner Enablement - Quality Assurance Specialist
  • Loker diposting 1 tahun yang lalu

Telah rilis lapangan pekerjaan dengan sistem full time untuk posisi Partner Enablement - Quality Assurance Specialist di tempat usaha Bytedance Inc untuk daerah Jakarta Raya atau sekitarnya.

Skill yang kita inginkan adalah Manufaktur & Penjaminan Kualitas / QA serta orang yang jujur, amanah, disiplin, dan bertanggung jawab.

Adapun untuk syarat yang perusahaan kami inginkan adalah min Sarjana (S1). Yang merupakan ketentuan yang usaha kami berikan.

Upah yang kami tawarkan cukup kompetitif tergantung dari kemampuan karyawan. Rata-rata upah yang kami tawarkan adalah Rp 1.800.000 - Rp 5.500.000.

Info Loker

Perusahaan Bytedance Inc
Posisi Partner Enablement - Quality Assurance Specialist
Tempat Jakarta Raya
Tingkatan Kerja Pegawai (non-manajemen & non-supervisor)
Kualifikasi Sarjana (S1)
Jenis Pekerjaan Full Time
Spesialisasi Dibutuhkan Manufaktur, Penjaminan Kualitas / QA
Gaji Min Rp. 1.800.000
Gaji Max Rp. 5.500.000

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire – for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Description

E-commerce’s Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Service Account Management (SAM) is part of the GNE organization. Our mission is to provide world-class service and experience for customers, sellers and creators. SAM is looking for a Quality Assurance Specialist to be responsible for maintaining an effective QA processes within the partner enablement team. For new country launch, the role is also responsible for the SOP setup, local language translation, system and process test to meet the launch readiness requirements.

Job Responsibilities :

  • Ensure quality framework is in place based on the business types/facts by coordinating across regions and stakeholders.
  • Implement clear overall quality strategy with scalable process, tools and systems that allow efficient monitoring of performance versus target.
  • Access quality issues, conduct root cause analysis, recommend insights, develop improvement plans, and collaborate with operations team to improve quality performance.
  • Research and understand customer expectations and needs to drive their satisfaction.
  • Identify and develop individualized and group training plans to address varying needs.
  • Effectively communicate updates and developments with team members, trainers and management.
  • Produce statistical reports and insights on quality performance.
  • Work with internal Quality Monitoring and Training teams to train new hires / teams through intensive coaching and mentoring. Ensure the team is fully trained and prepared to conduct the responsibilities of their role. Proactively identify and resolve issues impacting the service delivery team by working with team, peers, and management.
  • Implement policies and processes to ensure a positive, productive work environment, build team morale, and recognize employee achievements.
  • Contribute to special projects, that enhance the business, including projects involving root-cause analysis of weak performance metrics, service readiness projects, and tools projects as assigned or requested by management.
  • Conduct trend analyses on customer satisfaction and other core measurements. Implement strategies to improve future operation results.
  • Work with the Readiness, SOP, Training and System teams to optimize new and existing processes impacting customers/sellers/creators.
  • Maintain the weekly/monthly/bi-monthly reviews with teams and internal stakeholders.

Job Qualifications :

  • BA/BS degree or equivalent practical experience.
  • Experience building, managing and influencing relationships with internal stakeholders, using data to generate insights and solving complex problems.
  • People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
  • Ability to function independently and within team environment
  • Experience in eCommerce or marketplace platform is a plus.
  • Bilingual or multilingual is highly preferred but not required.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Alamat Lengkap

Provinsi Jawa Barat
Kota Jakarta Raya
Alamat Jakarta Raya, Jl. Raya Jagakarsa No.39, RT.2/RW.2, Jagakarsa, South Jakarta City, Jakarta 12620
Map Google Map

Keuntungan Kerja

  • Mendapat pengalaman kerja
  • Bonus jika lembur
  • Diajari terlebih dahulu

Lamar kerja

Perlu diingat informasi yang tertera bisa saja berubah sewaktu-waktu.

Melamar pekerjaan tidak dipungut biaya, anda harus berhati-hati saat melamar pekerjaan.

Pastikan anda mengisi form lamaran yang dituju terlebih dahulu dan menunggu HRD perusahaan menghubungi untuk interview.

Disclaimer: pastikan anda membaca deskripsi dan intruksi dari lokercepat.id agar tidak mengalami kejadian yang tidak mengenakkan saat melamar pekerjaan. Karena kami adalah situs berbagi lowongan pekerjaan dengan sumber dari internet, koran, dan TV.

Tips dari admin. Gunakan bahasa yang sopan dan promosikan diri semenarik mungkin agar HRD/Staff terkait tertarik dengan anda.

Semoga sukses mendapat pekerjaan yang diinginkan.

Intruksi Melamar Pekerjaan

  1. Buka link "Lamar Sekarang" di atas
  2. Jika belum punya akunnya, silahkan daftar terlebih dahulu, buat profile/unggah resume sesuai dengan data diri anda
  3. Jika sudah mendaftar kalian bisa langsung login
  4. Promosikan diri anda lewat form lamaran kerja yang tertara
  5. Selesai, silahkan tunggu.

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Deskripsi Perusahaan

Founded in March 2012, Beijing Bytedance Technology Co., Ltd. is the leading mobile internet company dedicated to connecting information with people. Spearheading in the development of intelligent recommendation engine, Bytedance helps content creators distribute their work to interested individuals. Engineers use the technology of machine learning and data mining to recommend the most relevant content for users.

Info Perusahaan

Loker ini cocok untuk anda yang tinggal di provinsi: Jawa Barat