Lowongan Kerja Tangerang Posisi Crm Manager di PT Catur Mitra Sejati Sentosa ( Mitra10 )

Info Loker

Perusahaan	PT Catur Mitra Sejati Sentosa ( Mitra10 )
Posisi	Crm Manager
Tempat	Tangerang
Tingkatan Kerja	Manajer/Asisten Manajer
Kualifikasi	Diploma Pascasarjana, Doktor (S3), Gelar Professional, Magister (S2), Sarjana (S1)
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Pemasaran/Pengembangan Bisnis, Penjualan / Pemasaran
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

Job Description :

• Overall responsible and accountable for the day-to-day operation of the customer service function & Ensure compliance with procedures and processes.
• Lead, coach and develop your team members by providing clear direction and guidance.
• Liaise and co-ordinate with customer and relevant internal department on order processing to meet customer expectations for on-time delivery in full.
• Drive excellent operational performance and customer satisfaction results to meet (or exceed) agreed key targets!
• To plan and manage change and development in order to improve performance.
• Define standards of performance for entire Customer Services team and drive improvements to the customer experience
• To develop the business process (SOP) of service 
• Analyze data management for CRM related

Qualification :

• 4 – 6 years relevant experience
• Good understanding and knowledge of retail industry
• Knowledge of customer relationship management (CRM) practices.
• Very good communication skills
• Ability to build and maintain friendly, professional relationships with colleagues, clients and vendors
• Maintain a positive attitude focused on customer satisfaction.
• Willing to be placed Head Office Mitra 10 Gading Serpong – Tangerang, Banten.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Umum & Grosir
• Ukuran Perusahaan: 2001 - 5000 pekerja
• Waktu Proses Lamaran: 28 hari
• Tunjangan dan Lain-lain: Tip, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)
• Lokasi: Gading Serpong