Lowongan Kerja Tangerang Posisi Shopping Experience Manager di IKEA Indonesia

Info Loker

Perusahaan	IKEA Indonesia
Posisi	Shopping Experience Manager
Tempat	Tangerang
Tingkatan Kerja	Manajer/Asisten Manajer
Kualifikasi	Diploma Pascasarjana, Doktor (S3), Gelar Professional, Magister (S2), Sarjana (S1)
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Layanan Pelanggan, Pelayanan
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

What you’ll be doing day to day:

• Using customer insights to improve customer satisfaction, and to provide a fun day out for the whole family.
• Support a customer-focused culture throughout the complete unit and ensure an overall inspiring shopping experience.
• Create the emotional conditions for a positive meeting with visitors and customers, and Implement the “ways to shop” in your unit.
• Securing the foundation for an inspiring, joyful, welcoming and family-friendly atmosphere.
• Provide input to the service agreements and contracts with internal/external partners and support co-workers in executing those.
• Ensure balanced operational excellence in daily operations within the stated area of responsibility to secure a positive shopping experience.
• Understanding customers’ emotional needs and translating them into implemented commercial solutions.

We want you to be a person who:

• Sound understanding of business and a background gained from working in a customer-focused, fast-paced and multichannel retail environment.
• Experienced in creating and implementing short-term plans and following up goals.
• Emotional resilience and ability to handle conflict.
• Ability to communicate to large groups, communicate confidently and clearly in the local language(s) and English.
• Ability to understanding needs of customer and provide appropriate support.
• Preferably knowledgeable in hospitality or customer-focused its will be advantage.

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Retail/Merchandise
• Ukuran Perusahaan: 501 - 1000 pekerja
• Waktu Proses Lamaran: 29 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan, Casual/Uniform, Regular Hours (Monday-Friday)/Shift Required