Lowongan Kerja Bekasi Posisi Tenant Relation Senior Staff di PT Aeon Mall Indonesia

Info Loker

Perusahaan	PT Aeon Mall Indonesia
Posisi	Tenant Relation Senior Staff
Tempat	Bekasi
Tingkatan Kerja	Pegawai (non-manajemen & non-supervisor)
Kualifikasi	Tidak terspesifikasi
Jenis Pekerjaan	Full Time
Spesialisasi Dibutuhkan	Hubungan Masyarakat, Seni/Media/Komunikasi
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

Job Requirements:

• Bachelor’s degree in any major.
• At least 2 Year(s) of working experience in Tenant Relations/Customer Service in retail/Mall or Apartment
• Age maximum 30 years old
• Good communication in English both written and spoken
• Good appearance and good communication skills, negotiation, handling complaints, service-oriented, fast response and leadership
• Have adequate experience in developing and maintaining relationships with tenants and brands (national & foreign clients).
• Excellent organizational skill and communication skills
• Able to work under pressure, act quickly, has a high sense of responsibility and can keep the deadline
• Willing to work in Cikarang Area (Delta Mas)
• Willing to commute/mutation/rotation to another Project Mall/other company within 1 group
• Applicants must be willing to work in shift time/weekend / public holiday

Job Description:

• Conduct daily check list on tenant store condition include checks on physical condition (store front, store hygiene, tidiness of goods arrangement, store poster promotion, etc) and store activities (store opening/closing hours, stock opname, etc)
• Do daily check list on tenant store condition are in accordance with applicable regulations and actively coordinate with tenants if there an inappropriate
• Identify, handle and actively coordinate regarding tenant complaint with Tenant Relation Team & other related department for completion action & improvement
• Monitor and evaluate status of completion action regarding tenant complaints, ensure the complaint has been completed
• Provide daily report regarding daily operational activity and actively coordinate with colleagues who duty next
• Provide and handle administration duties on tenant related such as correspondence, filing, forms, etc for support the smoothness tenant operational activity and updated sales tenant database
• Maintain good relationships with tenants and give support on their issues (boosting promo tenants, cross promotion tenant to tenants, design special program and coordinate with marcomm team/ PR to push tenant promo, get exposure, traffic, and sales)
• Provide tenants with general information (about building facilities, and events) and keeping the facilities of tenants in order to remain properly
• Liaise and performing active communication with all internal parties in AEON MALL in order to run smoothly mall operation activity in order to reach customer satisfaction

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Properti/Real Estate
• Ukuran Perusahaan: 51 - 200 pekerja
• Waktu Proses Lamaran: 29 hari
• Tunjangan dan Lain-lain: Asuransi Gigi, Asuransi kesehatan, Parkir, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja), Meal Transport Allowance, Travel Insurance, Glasses Allowance
• Lokasi: Tanjung Barat