Lowongan Kerja Jakarta Selatan Posisi Customer Service Specialist English/bahasa di Teleperformance

Info Loker

Perusahaan	Teleperformance
Posisi	Customer Service Specialist English/bahasa
Tempat	Jakarta Selatan
Tingkatan Kerja	Pegawai (non-manajemen & non-supervisor)
Kualifikasi	Diploma Pascasarjana, Gelar Professional, Magister (S2), Sarjana (S1)
Jenis Pekerjaan	Kontrak
Spesialisasi Dibutuhkan	Layanan Pelanggan, Pelayanan
Gaji Min	Rp. 1.800.000
Gaji Max	Rp. 5.500.000

Responsibilities

– Provide timely support to customers thorugh available communication channels (email, chat and call)

– Identify and escalate priority issues through proper channels.

– Assisting customers in resolving basic technical issues by providing scripted guidance regarding basic customer inquiries.

– Meet all key performance indicators set by the company and client.

– Work with other team members in identifying better ways in providing better customer support.

Qualification

– Bachelor’s degree or equivalent from all majors.

– Excellent written and verbal communication skills in English

– Having experience in the BPO company minimum 1 years

– Flexible for SHIFTING schedule and changes along with in

– Strong problem-solving skills and demonstrated multi-task capabilities.

– Preferebly to have a typing speed of at least 40 words per minutes

– Fast learner and independent to work in the multy LOB (email, live chat, inbound, and outbond etc)

Teleperformance Indonesia embraces diversity. Qualified applicants will be considered regardless of race, ethnicity, religion, age and gender

Lamar kerja

Deskripsi Perusahaan

Info Perusahaan

• Industri: Call Center/IT-Enabled Services/BPO
• Ukuran Perusahaan: 1001 - 2000 pekerja
• Waktu Proses Lamaran: 9 hari
• Tunjangan dan Lain-lain: Asuransi kesehatan, Waktu regular, Senin - Jumat, Bisnis (contoh: Kemeja)